Retail
July 11, 2019
Customer retention is as important, if not more, than customer acquisition. Image credit: Brightback
{"ct":"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","iv":"cadff76b815559297a9b43cddb6db4d0","s":"3bb7c80573e18559"}
Share your thoughts. Click here