Marketing
June 21, 2017
Brands should shift their focus away from channel-centric support to intent-driven. Image credit: Pixabay
By Danny Parisi
NEW YORK – Understanding a customer’s intent is the best way to prepare and provide customer service as soon as he contacts the company, according to the CEO of [24]7.
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","iv":"1b5260204910266b673195d9c4b862d6","s":"1c0e52bf74fcb1a0"}
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