NEW YORK - As vehicles become more sophisticated, the main differentiating factor for auto brands will be the customer experience, argued the president of Mercedes-Benz USA June 24 at Forrester Research's Forum for Customer Experience Professionals: "Why Good Is Not Good Enough."
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","iv":"40df756e979c9d325092c7c71abe2700","s":"11eab00809b08d1c"}