Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
{"ct":"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","iv":"f4792a41b3141b57597fd90ac64984cc","s":"d0d992f9da58af5c"}
Share your thoughts. Click here