Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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","iv":"556bfa6ce8ac5848dfc6d42bfa1fe507","s":"5291259f8553ae6c"}
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