Marketing
February 19, 2021
Brand relationships are ongoing, interactive processes between customer and brand. Image credit: Getty
By Nora Howe
As the global pandemic upended the traditional business growth model, 2020 saw a shift from constant acquisition of prospective customers to targeting existing audiences and increasing brand retention.
{"ct":"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","iv":"31068f908b84d89469b8a1dd2bfd052e","s":"5eb8f16ce120e2ea"}
Share your thoughts. Click here