Marketing
February 19, 2021
Brand relationships are ongoing, interactive processes between customer and brand. Image credit: Getty
By Nora Howe
As the global pandemic upended the traditional business growth model, 2020 saw a shift from constant acquisition of prospective customers to targeting existing audiences and increasing brand retention.
{"ct":"O6eEl42kWZ0c9vyQQzG8ElwduhvPOWw\/QZkMosMA5L88joIbuCS\/WOj4mAAEjC9ZZPeCtXrKR1YY4eg\/jG72f\/tHfOgZv5trzV\/6E7d\/hVxiA0BSznabM7cHRdb\/bm6YRpp\/xeyHEzV0mRA6gTFAGuLGxYV+pcRYak6th+K2PlSyWOlcM19TJ93L1UsdmCiaesr4Tk1xihc6JEl2dssnRoIbI2ajN511EWAl2x6UzUpfTP8\/UWeOPqQGPp9JjZFFq3bPQ4Qle3nw1GLhzZAFInnvfdLhTIgzN+dIxlmvg3vZhcyLWC5lv66O9+g2XNibgYwIfeiEMKX9gPe2G89RLR\/WFrHePBOywmEZSUKt8lmAlcFpJML0DNOnUlhyC52M\/KhuxipWu4jr7oX8N\/RLcwBNIo5KDgwhGyRYQPTt32Y5CDkpNdLjcTMXUQ1SHHuY5t7A+TP1a770P3QrZfsOJtKZmR08zkkdl8RrL\/rUwwLnqcCl3IilyrU3aXUsBMGNW27AqZ4yvj61SZjgB72F3oNbAYKRq7QZ\/eigIuJO3Qrv\/JN\/uF89t19B9RzQ5cra\/pazsSAYUUuWbT+UtNZDjaA+r+ID0lt15XKC\/GRQ7vdqymnZ7T4n3\/kewkNQWpWvF0f43s06A\/L+oJq6SIH2Ueb5BTyMfYLiW+URwbZQBAmgpA6aMAWlazWcfsCl6xHGzK\/LM\/F4nItQ1AI8l0nBMcfkBnJzWolYgeI4Dm\/tSIxlCpD8Gd2npAWEiVf7IRL08lURPNaWI\/kIsiQ7RUrBDLVQDUV9jFUNMrcazq6A9uQclb4OR18UXYbT04XhXEtpS4FNGfwvsTVPbA6QjDtb6PHDdRpams3pqbpNc68Lc1ahz10+XylDrcVR2n8oidVIWNFI2MmdAjmJwIpCZntQQbtFOxQYivw0JKvCCKfA8s9UM\/LYNQJRxEN3qtVCQTQpHswWqRj8tegWspppPXqvv7FLPLbJCGbmqw48sLIP96yZd9yN4sgSY2x9HF6f23yyZcm9e0brugan2c4aaB0meZ82gmP3fdalxzsUYOb1oEPJyo\/XKPMsOOoOIGOkV0iF+s9KTRUbHEdC9YedCwUdxQN32AubNB6E5xN8eslXKJnwV8CDxXaQWL6UlrYtovflqeSCF3WrPOLLyStGjqo5ja8IlgtvfsQoBhufFqup1dZdgGuqk+KvxUHg3bHMnCtKp5NFICp4tmjTpxC3mwRC97tXnR6nIMm6ZHbz0Dxd3kcKyFRZpAI\/tHGiZKdyC7gTjznWVIC2tINkIOIx+V7d8FNORSusgNt78kqMnmGXUmKLQI5oHhiBYX6\/jhdEN5vAgca9QJb1dq\/mM1sXNvfgqK24pDC3tUfoPsYYJkrYrha0kiPWPLiWfRBboAxA2uvaZe4wVrYE4GS1J42wxdbTfA3TLbsO2Lw0TXph9c\/uqj6oCL5dYc+NNcWBT6U3CpJ3HEOCQ5s\/Apd6L1Er1j6vxGMXW0fK8vYY6QBDpV5dCh3HCi1AwDRcPi3PMaGZF7rsdvu+Ek4ZG1N\/tknlm4Huv0SA3voZgxFg9UsCYBA3YgEImU5ayS4UC8MCyK3PLPDn3oMnDoVDihfftkA45\/DL9f9oe19W4fVKkm3E3D+kFwmQUhclgBXTgAHpTAkWtnDWeKjVY4SXm5skEbWE3DcFW5kDL3pbtQs9M8YxE0AfeUq139TCbfA\/RuchpLRTpShY7XCqm89463sg0Oy8LCvyQZ9Zk3O3Vl7LfRX3kpSdcvD\/CjWEfqV7B\/fKZ6AU5gc3gZqBwvKvwH\/Z8KKEJa32XZI15JaNp52D1BYOfRmSxMG5kG3\/8Ft3B135jmSoDYIfg8SpQXogptmYjAx8KcITyPz3FT6OUX1lyGJFNFkmDwTUShYaSDXEJ9DwMLC9S8R6s9ciHlta8cVyOxBb2u+OkCP3bZ+jUkjMDuFwIpmd5NBuV17X3RijdHZxtLtYdWXjZO9mndyNOi1Yn8ucpdGnmodQ9sZke+\/5a+jbwzGktAfD0BIFr3YdL6lBzn1tZWtIxWTWF70QeU\/eJFBhk+pTvQvMzUzkmgus3O9iky1gdH5Oe1W6MMky\/fJ1RVabHifaRfhUwk7kvVtahw+bfIpFzWQH0voPcJlH+w3yXcpAeEov9Y+OPAMq9N8ILSXDV25TIe5bXbeQWbTv7WNWpdc6DQl9\/0azSujXxjPg7Wvfhtd2Dv686SxCMv20eeRNDyKnSyHoJJkNbwxbzQU2mSGoLE+4u3HltlVYY8qr77ef8v3oghsC7VyVMXKvxTwcpj9VLXxaKGJdOUzsI4TgpRdvAUno+YUvWAdAwLMGrTN3lxatiYG223sgm2AXa\/iwsqTps7Yw5qSI4w0nn6G5tf9EDlC3zCUuXD83TOCpNHNg\/7CjouPySWIDEhYdY+mKP85It+o7Mi+Axo2iTRMwBKOsDjPBkIKoLiVm1bE3vidE2YiFJ59FUsQoCqHXUFpim7glUL2xhoj1zSlOuCtuflETvxqqckZqkMjb49jYkw0qjyGEkRQK8OxKTg1BPLDYBgVgKFo71blpriLGd+j4OEmyI\/R8JL57eDHZGhNZVMFCT1l9I\/1+EVAVbxYJYteod5wMHOb9yhVfY56jIeisWmBs50PGloYHKDkMMWWa72UUW0hfnGSfcDpC4dHsKmB0\/APE7pauitwHKQN4Zks3zz+tGgTfnMMRJs8bNqZdskYI3koxJCgXuF+EBkrA6tDtVkiqRoe5abQzNDnnoqxiWSRSU2BsswVtRNO8Ct+85PS75qK2++aE4p3fEoqUjciJCmO0eLd\/IDpaxbtEfJ5WgNeusRygCwlzuEybL0djSaKJ6h+ECjvIjX4LnQMDEJM6XzI2Pdvs3YipiT2rxLcUG8eQV0lXMqvVc47Tfx1Zz6OWmr2egJ5YoLLJyz1rrz4tDiAS19EUwnIE4e3AjCaSyW971rmYqimQSHeMTUUetW\/o1JbTm3HgN\/zWFFW4g11sCH0PToZUU\/LDHVfOvnM89lRAfjKWCeHo7jiZMiG0GVhiYmKRa\/ZK7VF3CMZ140pOUoqpJ+wp2bbvujvC2cx5XN\/6C1\/AGeHxDhPKwT0NqUC8LZkRmIJJDi9DXHLIFUkcDJiPhbGq1UNk7lsmZhSrygdEE2XA4X\/phX3BGcX6I7uJKu9lJiO\/vAsZGaBNc8G+0zj6EzJMqAYLCJQiTcttCaod6fFicYfa9hHIyZY6K6maNGa3Iw+WDieSrWYJaT0zGv2CrhPdJjBZ\/uIOCzdqbeViyKZlRG51y\/SGBAdMOBLJdi9NZ\/lexm+62DyUgujla3ljYaEYrfatCenDmboXzCxftO+M37Aj9cJzZrUbfPquQXEdgfXnnkPXOcsker4Oj4B\/j4hVHlbpELeMvgHa0ZDcUPgdvM5juEi4f6ZPjL2z2tauNXZcsdxlGhkywEr24QECdnymewgNYxa4Nhij6BfMQMDgI2YdwHeORXlRen2S2EFo\/YO1KgG5XfcKGNSeSZTD0p58dTRk4SwuEjYNLcwqzRVokKBG7E8nGTm89Te4MnJ4dm0nBlsnmmWN0m9hflOaW22GfqUYmmSbdifbjP7g49USiXELZWWcyIC6OgIaRQIqmSFJD7\/osr0kH8gyPxN3cdrk04xCAVKG3hXrL6X+uGV0h\/DrnILg3REWB+Fz4oXd5l3H2bUm5HX5BpWDehANJX48oX47ThBM3WH0Hp\/PAWoqjzakumYcK2iR88Sbp\/CGo2q+M0IW2hTUCffNIt+2ESlNmJGbkr6kwBB571uHjD6VVQPl5f8+w2DVFFdqgCGyA1Ex77LAxRQ87FIHnnVVSKVShjZLm79Tj0AZUQSoMme9qCUXXD8304v8778nE6gX8Xe+Kz9XOV7bm5JV8VDUsRfnoyj5Mpi\/9PZd5\/ON5gnfxvWV1XUV8a\/y\/3S\/q4awxr+rB+HnmzSFJfI49xSMfF1M48U9spM+CmiKUATDKgxJWoDusxkGlf2ZMdi4LVM3FiMLRw2Dr3xMm4YZ75v42FWsOrU5cV9PjBXojr\/j2UxgC0B9lSN+ZvZz5D7Peh6EW\/EuiTm7CKSyPxITrzbnVuZAq05w+CJghILX6yucLN2xZwDXoaeYEeNIKjXxUCit9jdpPm1naOf00wKWdq+pNUf0ilUtlA+HW5P9DRTu5D6dDTpTpWJXJKi0sj9bIU6v9XKaKAQkvsWfeu0IBTw+d6auimUzvhn\/8YOfD3wfNWSZn9rBTpOz9ittHNZa+WOmPuBKXZkvBJG6fJbzppyjC8K9jRRgrPJlJscNuLTwqqUKl0PSz0ftC+GSxQt9Y5+chCs8a66iEwkBbbhuzSdrWXIi+88Mksm6etMnLfb92VGzaVjWXCag0ldy4Zakim\/B7+hrM+w7DsFbm\/VYar1ZjzjgbRZ78OQUw64b1cp2eDtyyU2IhH07np8AJfh7wAcYSsUiAcp9Uh7rD8vkJP7oIBs8dZxcMfaij5dTto5QSpJa9MgtntZCPOlpGUKuw6rmBh9iBtQ01\/867BVD5B3NqkprqNhFrkaG9SJ5qF4XIG\/qL5sO+nTO2UmtvTffYdcoIggbQbIiwU9253XBQIMtHUbyLSw0+91fY7Ho0wCRXNa4NrcoCmJ81spz7SnsxRVSOUhb\/6JvksRHqKY9xtb4yEcj5FxhpcL3Tzif1+mRgPpb+XkvE8wQrAQtb4uwX49lXj19zejWBCFoj9as2AlT2jZbPiSgI76o+OBStEOxhEJfKGWAg8i9YUirSGkkmiy6DeoNNwS5FQT2gFu0Xh8LKwDF0zDAwW6mdOnJeraGHYhiROuvL0J\/5OTtK2qb1jy6MmCOAlZy5wXR6ffa8cHwBV\/paJJZovFZ0MjPvvxW+A6GHzlUp3klj679QxAxVrLeja87pfgjG4Q8lXuQzHK47PpSb4bXN6GLAnBI4IzFxVNgPA8hJZ3IsWuPpett+Jt+7wr6OSciBbzuM1LA+d+CeX8jkywjg0tS+x94WEnA11QRcuBO9f8X8YFsNuP4YiV8WTl3OYZmGshiZzSzlJOSSq6CZT3An02I\/812nsymdJdbGVFYXGhSLe2XizituN\/K3h6P\/AUj9CX9wlhxQKVdzVHf5FBa+sfH4kZ8CmysXR3uwJ4QsL5QlzuE2QB1+2hOQV1WLIS\/7EaL8qkfMQdMThn\/4ljuzDF6BygbRIfg+3FbO5BjYfuZebVLPDlyfxP3E0KYBv8VUfxqQSoVafwwvhDSxrspj4UXodXNU4aJN286Lawebl3sqFXrpA2b2edleXvoU44\/W8cZSTREUlFTM\/MJJ+t4Pi4CWZtdADRxV5bEW0XWldXFVffm4bkoFJUWA\/xbnM0JE4\/FL9UPSfBjo1P6CWQwndvXUSzz+gE0zqZ6jcKBY3aQRjyzv433FT1jn7\/exbvidc\/XpAdsrjjBqp2TuaVnyUAAIkMhPYZsY++9UXHRw4Jdu2miZOf12UjuGbpi6DWZ6cb2Cqcympp6khTeaN\/D226iCofkSFbj5qWxNemI9uVTO0RyYlbmWMX0lOE7JQO3sH3etnT7z5BvUbAswP5cPMU2zb9Y07xzDBBGfRdeqPUAzjr5hJ3AyIL8a+DxuQLT6ThHcSXUorFqnozEnm1Xte4TcWoThA1TTGiAdt29vzMQYum3oKO\/87pqvGByK59UEOF0aIhf7dJDGzstnIo7l\/GnfL47a29eMeAOWO3Z1xeOISPC6PUFyTEpqwz0QH9nOM33WGr8Ab4wSo52lZbhRfVitFCZI6A1TuTfOk950zT07jIwzQ0EZjMu4zKKylnThutIaBwCHGtm34c8jb1ManVw3IV76GsBb4FJIrbcSGOTezNfnSi5VsdXZlvtjAvYlTH9GtvfY8xTrK9a2Bz87PjlgQ3X8ESqXgHBm5+HfEdM+nKN3NutoKYiybvGSC0cHAJ5\/4M39F9aF0fh8dqwy+RRgwshU0VcCjOKvjMDZk2wQatUDqwZE0VY5iU6agFkeAnUsI5I4hfHgTOAA1hLX1UoC4PCquvSHkgdAWbN86Pj1+k9TUJvAVlYxCW4LLwyDhkA8KddQV02cexmBFXX5agNcJls9hadtLQ\/f8Xx\/EOti9jbkoOHfdzG85GJhISoWMRUxFCWSA9f70PnTDRGVLSiJBsjH8rI6sxhnp1siXsM9ZxQUi8OkpBafmA1wfXIyyToqf3sVsYRlbKpT41HhUc+oh5xckplEy0KEqMZ77GjcbQgmt\/8tXo5Gqmk2SGopKkGGFyPcOQ6e22YM57OjOL+9VPD5cTz\/\/+LBhRp2qf5M+wrzPpB3k2JevwsVn0ln9756j7NdvPBc42PQfJf5c1pr3vtnk3\/2NOpiVkKmJB4zqHGKqmTxvkX\/h3Z8SwKGtrhXxecVV5F1M76AxGnGARkFFbblXfyHOycf7a5C+61gaowDACBFN\/4dregouLrbSPiv1z0ZmwCTtgjbI0OE4FRtI4LHUSrf7PM+vR9OBqxwg8e1w8bYH1fK9Q1NqhHyxdv1vsE2\/kNOzl8JRB3aoRtVGV6E9GogIgBUNkRYUxfqqO2CDDTq\/biy7nwJI5ZAXQKqEkZwRYULqFuFgKsfTGIAh7Uc10lc3smvk2VD34BlQpG5nQ5H04oqrLsws2rhkq9gGVhdbYf+VMqlvv6kAwGxSc5UYsjt1KZB8eQRTybdtpsLyrvPB0YJoViPgBgj2NSeyVsumerbDkqkS\/6aKFErsJVFpFBtjMc1d04qXQwbBYEnp8wlLJQGyFcKqF0w8JHGFIwHmO5ZlTqgGMU9jslUIdL4lptutnLvpSyUXk7tjQifnjcYbqbuJv5M6BCm4roxtyZjAXChw90uKSuddBHQZNNfWvGqr2GNykD+XoYA7PWyVLmJAStrAfUUghR4KZfJ3UDQhluqzfwgUGag7SSTNmrNMpbI87UlmZYQaaz9L\/rVgIFUc4V2f\/BYNYvAQrmktGHhes3lC3PH+tK8X398Clk2LbzYU4UCe+E\/9BYuw8KUUcmPNOTOQatOCVJ8JRwY1lDRegsWKMzl9fcEN\/qksbSPquVwFD1Eqj+4SnpXK0DL5yYMPIyZp7m\/cURqg+ejd90Utp1BSMQ\/uMz\/1FfYopOTNBQ0V3EFeQcQZ9EeckaAC0v9rsZRuNB6EFBFerJsprAxKPhYcbbX1s89DsDKsGhU\/bj6xOU2CekSGAxfySQNabcsZBLyRh0ucBGH8mZxPLkJS07BJo+tFOHpL2JWIENMu0eb7ls0locxBP3wVWOa+gcIUufGuCBkUnCDMdX71xAS9rsB5U+gpgWD7J0w2xRnObewYH1Bj73ZMkRE461rxpKGgAoAeXx4qvySfomSwSGIuMoxoVNHUX5LfEChOcqWOsnE88xoEhVuVbcEBMDarDOje3JpmwTtc4iKwva2FjulK70zSFR7pDMPig5oIMu5NMKFPvtM41IRiAQVe9ZdExrd6A4TERbKAEqYqD2X94kZDU8ndSV9L40vMsP+3xTxfAHjQmzPP01GNsaKlnssz0IbqW\/kjtfqyhIklLZ\/0AD9jaYF7J+jbL2PR\/mUQq6TrJZbSjGcSb2PQy3aApPquaIoUglW2oJSSCQ07BD3KMg+kjJtbgoZwihr1Ld1I+NiYv3+8TVQgK7YrgIZMPyl\/5KrPEVhZCi3t25YUxcVDcRPBuTruI0+rbOQKcbh6bKEWKoxZpIA6e4sCyl5NJS1BGluBKtSckHH9+ojI5iawMTPl7TquGvh2vqpqpvqghUM6jZBOPAI\/uViOCIpZZDauPP\/cjHFB+6my0YvI\/dlrWd4CjojWZBcmpIpXSUs4sVoUZ4McYB51m1KgDKRD7cewDfI28e93z+6Yore0uE5qdL\/W0UjPLOY6dPcHyQ9W2Y0n8rn6eAmP2+QWGoatyb+pLYvVt1r\/j8yvu3IrcKe8\/J4x5cqvhLet8klt5S5i0rSf+sABqY4p43vGt4Fy\/p2+X4s0G8UJ4TX52nv+UeckD1YtkcfMhtNVbSttdTF3qteBCuSVhuOYlv3sNIMTrviJgzVosOzxws4\/2QHjl2AMykK+7D83uwOeXJX97FYCVkkoEb8jo6Sfv0w2t0o\/zZ4x3uFOZoBaaMpV3eitlPKe4W3H1f+n8E6zQ+bxXZJW3gfTRSkv+YMInXSvPlfyTpd51+bE1J1RBV7kt58WzP16F7ugW7CueNTN6C7csaPfX96wv4Kgw6WdUj4oygw+k0Qe7FUGxb8O4dwnos8BN6X0ZVrPrciEJK+dTTebZPMPzCaQq61Dqp4D7J\/jSpRDM0ChsJm2CQE5K5uyiuc2NtwUzHwCM4N4BSU5VcwQNcVYWO\/XNpySG8oo2uh\/TxIgVl8m4nX9qe9Epd2Hj0qCg4B6q\/VmuQmN+jK2ktOax9oMndm26JJr+IQkb7ATui2szz4dTpYmDhJ1s07qn4zzeHZlyEjGeMjXqFdP\/+q1oveU+yxN8q+S+ENMz5gtW2MprY2VQFsU2tuCAa6oUYc36F7dBdB0d4FExBy8KrMsN8ZAWjCAPhUAOa8Wcmv2AF7HWxTnhWhZpuJx9ttvw69m6a25G8bBPSj7LGc\/L4kFfNA0M8jJ2M31BtINtacSS6E\/DxMcWPMY8fPHiiPCwBcIA6eSPXzUNaBjjP00JNEibD8hrEvEGB2njmPMt+TjSfW0xiGcV\/ZXrL1B59iE6+kN2m2dRUO5n1EX09Q2uJ2BTkAfNYPdqVY5jPR6QyErStatdyYdfa+oB3bU9c7gjoGDnTRkGB8rVpnQkwnIgMo\/PgED\/RtnPl9LQ6FmnE7hqAdmsbrdTGM7t\/+vuRUhONGssy+48LjEAbkHyP26mul1AvudlY6hr5EoX\/vAFuIakTmW8oYsQy6tLzbhUuYHwHm3Ho8eMySxmVTuoXp2X21cpBtRK0928zVgBqXBRRRIHEwwRvRS2ayHbOWbXBfmxoUJqOQL1RvHivRUhPKYdjJMRczYh9BWgvXDUyfTVCJh0j6aRKc2kX1sotr7nqqVcqfWd5eQaWz\/MqPPi9Ch3KBMyqnPUGNkgiYQtTUq86lxWkHjYDD5AcUDZ2qpXXXzQRDLLo1HAUNcy4kqvYggQQWEk54RES0jpyltXiZG88v9ZcQwfTSY2SjnLbMcYH7tBV\/\/OvZ5dIr4T\/Z0v9O38UtEhj47akzdGX2Tyk4+UUvLfUNhIUs9JRoRUfCoCKq0yKvrfV6DZODwHCHy8qtWfxDQhUygyDl+4OeYsQPkF5X79msky41ltji+Ks15eZD1wK\/OVe6c5vE1MDWowanHXML4K6EKjrBQKKiOaLX\/BhPHxLIxOzMj15ze\/NwNybjVIS\/+T1QyoF6JDLqPu7fO+KZEGC04u7Tvn8YtvML4p1y+mTF+MhEd2ZusSVrg27rjlYErTjtAWW1Bv1LouQGaQZ6GjCOqIvgVKexNK+gMsCu5Cu1LWPpwOBPSmUmzBEQvScCRMQ74LIw8NplqR01v3tBNSxxs592r9V53QvHAhb55hEgeS2SPYzsp1\/Lq\/566AGCc5x++x5wXp0ccIA3y4eVfS8+BShgVVto8\/\/vzMza8sQpBEFZ1MidRo+gdIwigwZy4itBqf8iwx+oe76g+H0Zjq1s4XsgEoR8mN\/msTUc8Vf\/s3TZwN7EuG7T49SevFM9Y+eYm7pT+QVkG3a5mOiUdUJQ9lynkAE5G8jQAPMTMboR\/ALwL8SDhCvRcuYp7nSx7RyAd+xo6obt3CLHJTurHfHtOj1zyJv6BH6XygEeq7YsYq0inZZRa5VZFC7NV8Fig2QG1LHtcBr3F6y5uCgxSfbei+hUKMYos9MHjQulfMx47NgYk\/EbyvXaP53rPvcq9STQPFtSdM3PAkjkijlaC8o4zuFMmJj4GuibUEyghvGXfxfzXA8jIGPsiL9vvvmKBNcqN3xnc3Gxc+W7jiqFDXRFYznyavers1O7aH0kXl+VFpXOiIx0li72lzoNBT9nM50C6BaAPDkO\/05ccu1FFj03FyRW52Ujh+Qo\/M7mQGx\/VM\/laWwCSZ7Rnw4X2rzrsH3nQqzio2IRQwXeVtyYQw2yYqJoQjwjUu36HChqMR1aQsiNak6J7NGA1JX6UyjPT36dSfkK3XezPqlGwsRym9VQuXWlZVjcrfuYc\/BoLdCw9CQ2RoL6n36pCccGPp2Jjb5cu7XmRMQ3yEJUDCLpZaqe\/ur6o8fI6MAuZLvpjixM8eAcjJwEo+RoFEJMwChCKUodKdcYgv2oDGxAUv+OGenTr7xZyDAfnKKCniVEbLzv4PoMV69UTBfP2LacTSHng2Jla\/+\/aupu\/AqoC6+U0qp\/N9usk6FIc5bAynHX5MkO3l0aIXlVusQeibc5PL0afoeK3C1rP\/upynumHMmRk6gu1Bj2IRrvrjm+lLjC384cCg7hEt+X1TLcLUJPetKScTlnVdhlPvj39yQFSm5JpPjBN\/TDcdObf6Jy\/a3bAT9pCGlyxaY+snw5oqgr0xWaXug3V9+cfyv4y6o66nAkeJ7Rayu4g0\/6bFhjPzxQz+knqugUQ\/iGqDw+yyytba7u7dW5m9LP\/pA\/dBz4rm+rpSODa7agdc98ECvgzUTlBezgjRzxpGZ\/Xx2k+vmWdJe3+bXQjFO0MIk2FNMfioJPAoKCauv+uRizld1Rg2Y2AU1BPVLjyRVg5vqnPmtNo6RQCec8IEkSJzJaitwylRgnpJPJs6sbPAODaoenf5v9F\/R1VYlqbipo+27CR9EjCxw3ZlxM5IZZN6oEGy\/Ogx+31EaHXxgl6urVPvb3EtUrstiRdvzJUWdEHRfV0ndxMCnJSwaFBqaUqMf\/NOSY1irrXhLECwYy5vS3ImpPFnICKQ6IqOd3oadvZLCZWNuDbnsA4rwJXdA2FyQxpjkQYrNLVYqYNBcUZuDqCjl9AswuGRN9MieBJLiWCvOx15sOo9JhGSO6ZSEdApMSvnkQ\/JwILDz8cnMIYyMwXwJCORd+jA+MEWQi6oKIPW7BtT1eacu++czhqPUEndU4gCK6HUnxEbWcTs0Q3xNbz48CzCAcwJF+ftABC7KGzW3\/dPo4F+A7ie7KXcs\/BKKjHGHIKc7YkBU5CcdYc4KSA==","iv":"af5f75b4ad6ac42e705710ec99238a79","s":"5108d25b380558e9"}
Share your thoughts. Click here