Travel and hospitality
November 13, 2018
First class dining on the Qantas A380. Image credit: Qantas
By Sarah Ramirez
HONG KONG – Personalizing customer experiences instead of focusing simply on product and service offerings is crucial for luxury aviation companies to differentiate themselves.
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NnUTbvJ3JKjOCiXDbnGvSnOYUy+a+bjwlOWr52th+BIwic\/AjRTjvBqlwZwlU1lcaEVqZ\/LhhgP9dlF53XTH1WgEDCG0HRmHLzDxMaY1ubfhnVG2+2UItjVEPDSGAEKlCqG0PIvOHxh8VvzaSfxbNwCjJ0T8Yp6PMuie6++TJhGfs62+vWD42kT3m4wbpJQMjJpnk3\/E72oyAwnqQAejOf8Dvce\/MPPi+JoZPbO9I+gP8UHLEfzCdx9yuh8w1RCCIdITC1qTT7wm5ltVu0419v9tAb3k0rkivgjjQ5xByQNXeaPIavovfhMepjZWOFUKo2skIML+\/NGIziLb0gwzC4cUKVj01vwFTBqzYzjyqNAHbf0HveXOm7MO1Vw5IGxnVx9FVEFHVmGP7dmx1hRSZO++2AHDVKnMjH8Zg\/xWxWDMVuLi8YltHkKpusSc8o215o3zUAcgTw0jziQ5oEjGNWnCg2cryKWIlyaNhSpxmqToOU8CqvVMc\/61qiZu3J6dITNSwRyLR4mzDgcoBID00PSSnfK3C+ocC9zYYOepm9P3ohj3edY5ia+vIemhARz\/l2HVMGmPj55mzVD3Mk\/TUiORQWx\/9EOZZvu33ytx2meUBFzMaCZNUHaT2N0SW0OHwVdzn\/YadFzZksE1pjID3P3HNLiW9u8FJTHpQAcwhoe4RslqdbYtsEGdIItgpvsfemVbAuEpuZsdQYgzK3A5PrZbE\/k2S7Pe7eTLXl+JQ2sVVdZU+\/wbfqAX007M97Ou71VnJlFI2bnA4yrJyC8oGVBgQMXMzFCHRYojm6aM7K5k0yhgR6PUK3+sYtVQLRrTcLiBrJImaRZZVTjkQ9KAQPwYcULTpW7pp+LirQC2SyEiEvIErz9n3y2udz5mzERAdU60mWpfJypkxw+sXeySJLWQ5erBhT5ywmCOW0rQehxToJgyeTV66kf7Hp\/0\/StjMElWq61QI6D\/KiuHfVhbNfgF4\/q2J4QRIzCM8aAGSFv8IGWpIKkASHZaCEkKDELx7OjFMNMMUquis6bflAr48FNxg2kk\/awOxba4LP1xsto24O52ibfer6L1PzeOHz9eCGLchd3KKboS4ChCrZ6WtcT8LJQIVzzsvUmC\/Trq4\/CdEGeMgC5TOZEECXbhxDWN4O\/R+N+8fKI\/v0pnJ4basumzQyDoWb+KvTszMOB5tACYBP7cjxS8vY3rC7uZzLh+W0ToB7O\/n4mybL14loikHTyGYIFO005\/nk0kkI8EkTk4iqfbWg8WOzstXIUcHfpNBwAZfnhrcmXyrRKIkSvD\/zRDSW1bY\/UJcBWUV1l9X4tKXv2nA2F3NKsTjGsUQ+UHYbdi1Jr5eIBG4QsX87tSH9HkD3N+FnKMRECd8Dq9pQdZ6UtXPo4QjMi7+eywBPw697eFBX4IB\/XkfKRxYVz","iv":"8278b37edb237493001ac7f96824bdf2","s":"af242cacf5cfa869"}
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