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Dec. 23, 2024
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  4. Luxury Unfiltered: When brands fall spectacularly short on client service
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  6. Off the Cuff: A Q&A with Steinway & Sons' Ben Steiner
  7. What to look for when buying your first luxury watch
  8. Harry Winston emphasizes duality with new watch collection
  9. Luxury slowdown reached Richemont last quarter
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Software and technology

Evaluating the viability of AI in the workplace

December 16, 2020

Artificial intelligence is becoming a key feature of customer service, on its way to rivaling the human kind. Image credit: iStock, Chief Outsiders Artificial intelligence is becoming a key feature of customer service, on its way to rivaling the human kind. Image credit: iStock, Chief Outsiders

 

By Christa Martin

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  1. Mood of global millionaires in the pandemic-era
  2. Mercedes-Benz rolls out AI-enhanced MBUX Voice Assistant
  3. Preloved items from Hermès hold highest resale value: The RealReal
  4. Luxury Unfiltered: When brands fall spectacularly short on client service
  5. Estée Lauder Cos. establishes new fragrance innovation hub in Paris
  6. Off the Cuff: A Q&A with Steinway & Sons' Ben Steiner
  7. What to look for when buying your first luxury watch
  8. Harry Winston emphasizes duality with new watch collection
  9. Luxury slowdown reached Richemont last quarter
  10. All-new 2024 Lexus GX SUV stars in annual holiday campaign
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