Retail
June 21, 2018
Neiman Marcus was one of the highest ranked retailers in Forrester's CX Index. Image credit: Neiman Marcus
By Sarah Jones
NEW YORK – To succeed in today’s competitive retail environment, brands need to be fast, fearless and flexible, according to a Forrester analyst.
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","iv":"6cc54b923488c177d423ef882cf0fb1b","s":"d361736eade7e7c9"}
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