News briefs
October 20, 2017
Indie beauty brand Mahalo is a Neiman Marcus exclusive. Image credit: Neiman Marcus
By Staff reports
Luxury Daily's live news from Oct. 20:
Brands cannot fear leaving money on table to maintain demand, exclusivity
NEW YORK – Managing customer expectation is a full-time job, and when retail experiences do not live up to the expectations those customers have built up, brand-consumer relationship suffers.
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