Travel and hospitality
September 30, 2019
The Pierre is one of New York's most iconic hotels. Image credit: The Pierre
By Sarah Ramirez
NEW YORK – A client’s experience can be defined within the first 30 seconds of interaction with a brand, making first impressions pivotal.
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","iv":"2f582d7a081a56cc4b5f997549fdb161","s":"32419669d3c68bd0"}
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