Travel and hospitality
September 30, 2019
The Pierre is one of New York's most iconic hotels. Image credit: The Pierre
By Sarah Ramirez
NEW YORK – A client’s experience can be defined within the first 30 seconds of interaction with a brand, making first impressions pivotal.
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","iv":"2c61246302ba25a8fe2a2d6476eb72d2","s":"76ec92a04cbd600b"}
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