Retail
November 7, 2018
Holiday call volume is up since 2015. Image credit: Bloomingdales
By Sarah Ramirez
As the holiday shopping season kicks into high gear, retailers need to be prepared to handle high call volume and provide quality customer service.
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","iv":"c396482e21e699b42724311b690198a7","s":"26a51c0798be632f"}
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