Retail
November 7, 2018
Holiday call volume is up since 2015. Image credit: Bloomingdales
By Sarah Ramirez
As the holiday shopping season kicks into high gear, retailers need to be prepared to handle high call volume and provide quality customer service.
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","iv":"b5021a3919354706e68036de35949c35","s":"b4f71a981cebb8f8"}
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