Most dialogue within marketers and retailers focuses on how to tap new technology and marketing to hang on to consumer relationships. What they should be discussing is the sea-change in consumer behavior expected in the next three to five years – thanks, in large part, to mobile and social.
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","iv":"176b19281fc3df00936ab04d8cc25d45","s":"b0f96a5ee08f799a"}