Fragrance and personal care
November 24, 2020
William Lauder delivered the final keynote address on the first day of the FT's Business of Luxury conference. Image credit: Estée Lauder Companies
By Ellen Kelleher
A tremendous increase in online sales has partially offset the disastrous financial impact of the COVID-19 pandemic on Estée Lauder Companies, according to William Lauder, executive chairman of the beauty products manufacturer.
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","iv":"befee2991172db767ab21456b153664f","s":"2a78bb3d9fd9056f"}
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