Fragrance and personal care
November 24, 2020
William Lauder delivered the final keynote address on the first day of the FT's Business of Luxury conference. Image credit: Estée Lauder Companies
By Ellen Kelleher
A tremendous increase in online sales has partially offset the disastrous financial impact of the COVID-19 pandemic on Estée Lauder Companies, according to William Lauder, executive chairman of the beauty products manufacturer.
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","iv":"753210f321782ff35c4b6826d3b5608a","s":"09f4242098f08dee"}
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