Luxury Daily
The authority in luxury news.
Nov. 24, 2024
  1. Baccarat pulls incoming CEO from Printemps
  2. Roche Bobois furnishes boutique resort in Turks and Caicos
  3. Leading with pedigree, Range Rover promotes plug-in SUV
  4. Gucci channels spirit of giving
  5. Vestiaire Collective partners with influencers to combat fast fashion
  6. Authentic announces Barneys New York Residences in Tulum
  7. Burberry transforms customer experiences through digital innovation
  8. Luxury Unfiltered: Surface changes are not enough. Luxury must master the art of rebranding
  9. Chanel inspires natural beauty with ‘effortless’ campaign
  10. Off the Cuff: A Q&A with Stuart Weitzman's Kaisy Mae O’Reilly
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Retail

Chatbots could be what makes or breaks a retailer this holiday

November 22, 2017

Saks' holiday chatbot with special gift guides. Image credit: Saks

 

By Brielle Jaekel

As chatbots become instrumental for a variety of brand and retailer objectives, luxury retailers are tapping the tool to beef up this year's holiday strategy.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Baccarat pulls incoming CEO from Printemps
  2. Roche Bobois furnishes boutique resort in Turks and Caicos
  3. Leading with pedigree, Range Rover promotes plug-in SUV
  4. Gucci channels spirit of giving
  5. Vestiaire Collective partners with influencers to combat fast fashion
  6. Authentic announces Barneys New York Residences in Tulum
  7. Burberry transforms customer experiences through digital innovation
  8. Luxury Unfiltered: Surface changes are not enough. Luxury must master the art of rebranding
  9. Chanel inspires natural beauty with ‘effortless’ campaign
  10. Off the Cuff: A Q&A with Stuart Weitzman's Kaisy Mae O’Reilly
VIDEOS
More Videos

MORE IN Retail
The Ritz Carlton, Missoni launch beach club in Bali
Mytheresa releases quarterly results, reaches record high AOV
Jaeger-LeCoultre brings ‘Reverso Stories’ to New York
Dior welcomes first beauty boutique in North America
Authentic announces Barneys New York Residences in Tulum
Vestiaire Collective partners with influencers to combat fast fashion



RECENT ARTICLES
Ferrari, Chivas Regal forge multiyear partnership
The Ritz Carlton, Missoni launch beach club in Bali
Bentley renovates countryside estate in Cheshire

Home office boom fading in favor of living room, kitchen refurbs: 1stDibs
Off the Cuff: A Q&A with Steinway & Sons’ Ben Steiner
Roche Bobois furnishes boutique resort in Turks and Caicos