Retail
September 9, 2021
U.K. shoppers are slowly returning to stores. Image credit: Harrods
By Sarah Ramirez
As British retailers look to recover from the whiplash of the last 18 months, brands should be mindful of improving the customer experience to encourage consumer spending.
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","iv":"020850a02ab7111fbfbc066021c75ec7","s":"2bd998fefce1e77a"}
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