Marketers including Chanel, Prada and Ermenegildo Zegna were lauded by consumers not only for brand value, but for having the best customer experience in the business, according to a report by the Luxury Institute.
{"ct":"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","iv":"363ebe72608195b2604fe2cfdde617f2","s":"859031e0f57313a7"}