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From marketing officer to growth leader: Luxury brands reinvent roles
December 7, 2017 By

Around the world, a slew of iconic luxury and household brand names have stepped forward to transform and reinvent their marketing leadership. This significant shift in strategy portends a new approach to luxury marketing in 2018 — an approach that prioritizes long-term growth and brand vision over short-term sales.

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Forever 21’s amended complaint against Gucci highlights need for vigilant enforcement to maintain trademark rights
December 6, 2017 By

In a prior column, we discussed Forever 21’s lawsuit against Gucci, seeking to cancel Gucci’s registrations for its Blue-Red-Blue and Green-Red-Green striped marks, and for a declaration that its clothing and accessory products that incorporate similar striping are not infringing.

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Mobile wallet opens new channel for building customer loyalty
December 4, 2017 By

This year continues to see great change to retailers regardless of where they are or what they are selling.

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A stratospheric $450.3M Salvator Mundi sale: Power of brand and rarity prevails
November 30, 2017 By

The vertiginous heights of the art market are not that surprising anymore. They testify to the growing independence of the high end of the market from the other parts, and from the dictums and constraints of professional expertise.

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How behavioral authentication can reduce fraud during the holidays
November 28, 2017 By

Following this year’s string of breaches and malware attacks, methods such as passwords, pins and fixed physical characteristics such as fingerprints are not enough to secure consumer information.

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7 key elements of quality
November 27, 2017 By

The sad reality is that we have allowed and even been conditioned as consumers to believe that good is good enough. This encroachment on our lives is a dangerous path that could eventually eliminate the need for, and respect of, artisans. The truth, good is not great.

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Q3 2017 luxury site performance analysis
November 22, 2017 By

According to Bain & Co., worldwide luxury sales online and in-store declined in 2016, due in large part to widespread physical store closures. However, online sales are on a positive trajectory, showing a double-digit increase from 2015 to 2016.

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Key changes to make to your annual kick-off meeting
November 21, 2017 By

What if you planned your meeting from the customer’s point of view?

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3 questions to ask before embarking on a direct-to-consumer approach
November 20, 2017 By

Despite the obvious benefits, selling direct to consumer can be tricky — even for large brands with name recognition.

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Luxury brands missing LGBTQ opportunity
November 17, 2017 By

LGBTQ consumers spend more than $5 trillion globally, with the United States alone accounting for $965 billion in 2016, according to LGBT Capital.

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Last-minute tips for Black Friday marketing
November 16, 2017 By

Over the past week-and-a-half, I have received promotions and offers – often, repeatedly – from hotels, restaurants, stores, catalogs, any brand I have bought something from in the past and even some I had not. It has left me feeling irritated and over-served. This is not the direction that marketing is supposed to be heading.

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Knockoffs: Implementing an effective and cost-efficient enforcement strategy
November 14, 2017 By

As the scope and prioritization of the knockoff problem varies, so too will the company’s enforcement plan.

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How brands and influence marketers can avoid trouble with the FTC
November 8, 2017 By

Influencer marketing is currently a $1 billion industry on Instagram alone – brands tapping into influencers for content on Instagram – and overall projected to grow to $5 billion to $10 billion by 2020.

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Learnings from China’s Golden Week and how to prep for next year
November 7, 2017 By

For Mainland Chinese consumers, it really is what shopping is all about – they want to be taken on a journey, told a story. An impressive array of stores is no longer enough.

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How to engage luxury consumers through experiential marketing
November 6, 2017 By

Luxury consumers are still looking for craftsmanship, functionality and design. But, more than ever before, they are also looking for a shared experience with their favorite brands.

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Why emotion is key to ecommerce
November 1, 2017 By

Forget about page layout and load times. There are more human ways to enhance ecommerce.

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Producing loyalty programs without focusing on incentive-based benefits
October 31, 2017 By

The last decade showed the long-lasting effect that over-reliance on promotions can have on brands.

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Has creative’s well of originality dried up?
October 30, 2017 By

Looking back on autumn 2017’s various fashion weeks, design and art festivals, as well as May’s annual Cannes Lions festival, a concerning question comes to mind.

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Luxury fashion is not ready for sustainability
October 26, 2017 By

The goal should not just be to have a sustainability strategy – it should be to have a sustainable brand.

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5 reasons why leaders should sleep more
October 25, 2017 By

Leaders who do not disengage at the end of the day, but instead constantly check their emails in the evenings and on weekends are the ones with a greater chance of burning out or being less engaged over time.

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3 ways brands help consumers use mobile to navigate physical retail
October 24, 2017 By

Over the past decade, we have all been busy outsourcing our thinking to tech companies.

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