- No categories
Tectonic shifts in luxury call for leaders to become “undisruptable.” Undisruptable leaders will need to become the ultimate end-user ethnographers – mapping to the very specific experiential preferences of their customers.
The beauty industry, once dominated by offline channels, is undergoing a period of disruption regarding the manner in which consumers discover new trends, compare brands and buy products.
China specializes in big numbers, such as the “32 percent of luxury consumption globally is from China” stat that gets rolled out in every related article or event.
“The British are coming!” That was the shout heard round New York recently as a delegation of 18 British luxury brands converged in the United States’ luxury capital to talk luxury, British-style.
What we are witnessing is that the once-dominant Google is quickly losing ground to Facebook when it comes to capturing mid-market budget.
Artificial intelligence and machine learning’s most powerful and tangible future benefit often gets lost in the excitement over analytics and insights.
Prominently missing in the Michael Kors acquisition announcement of Italian fashion brand Versace was any mention of cost-saving synergies that it will realize. Quite the opposite: Kors will have to invest significantly to get Versace on track.
Organizations must now reconsider whether or not they are governed under the laws of GDPR, as it is likely that they are.
Trademarks require bona fide use in commerce to gain rights – both for common law rights and for federal trademark registrations. A recent decision from Oregon involving Adidas and its Reebok subsidiary shows that even the largest companies can be tripped up by this requirement.
Luxury Daily’s live news from Oct. 19 – Neiman Marcus debuts experiential gift ideas in Christmas catalog; Rolls-Royce taps into its group for new position promotions; Tamara Mellon pays for women’s treatments for National Mammography Day; Nordstrom heightens customer service prior to holiday craze; McLaren gets intricate with its bespoke options; 24 Sèvres works with Parisian brand to start capsule collection.
The business of artificial intelligence used in marketing is still a new concept.
The following three strategies can help companies transform their brands and redefine how they connect with the modern consumer across their lifecycle, spanning pre- and post-purchase, and building long-term loyalty.
From Burberry’s recent announcement to stop burning unsold goods, to major watch and jewelry companies turning to lab-grown diamonds, time and time again we hear companies talk about sustainability in terms of “going green.”
Research shows that across sectors, what makes consumers lose trust in brands – and, therefore, become less loyal – is poor product quality, followed by price increases and poor customer service.
More luxury brands are diving into the world of hospitality in a continued effort to reach out to customers who value experiences over anything else.
Industry heavyweights such as Gucci and Prada have done it. But is the world ready to subscribe to ideals put forth by artificially constructed individuals?
Luxury buyers want the brands they use to reflect their concerns and aspirations for a better world.
India is a long-term play. A luxury marketer needs to be patient, keep controls in place and let the brand–customer relationship evolve.
It likely comes as no surprise that approximately one-third of all clothing and 70 percent of all footwear sold in the U.S. come from, or are manufactured, in China.
An increased amount of advertising dollars are being allocated to influencer marketing, and with good reason. It emphasizes the influencer rather than the entire target market
Nine macro-demographic shifts are shaping the destiny, opportunities and challenges for retailers. Retailers cannot escape them.
