Marketing
June 18, 2019
Neiman Marcus offered the best customer experience among multichannel retailers. Image credit: Neiman Marcus
By Sarah Ramirez
Brands across sectors are struggling to raise their standards for innovative customer experiences and enhance their offerings and services.
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","iv":"cd03ec7b619f06a9b34e51ed98c6b691","s":"84223ab16fd1ee4d"}
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