Marketing
June 18, 2019
Neiman Marcus offered the best customer experience among multichannel retailers. Image credit: Neiman Marcus
By Sarah Ramirez
Brands across sectors are struggling to raise their standards for innovative customer experiences and enhance their offerings and services.
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","iv":"254dbee2b6cefbb65491dbe9ae76ded6","s":"ef062ec1c497e43b"}
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