Financial services
May 20, 2020
Net income as percent of revenue of banks versus nonbank brands. Image courtesy of Forrester Research
By Dianna Dilworth
While banks have a history and a heritage of trust among affluent consumers, new companies are threatening their relevance and livelihood as they disrupt the institution.
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","iv":"ad8a97ee1feb6547d09f5b1e060a3428","s":"ec545baf64eb7a7e"}
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