Financial services
May 20, 2020
Net income as percent of revenue of banks versus nonbank brands. Image courtesy of Forrester Research
By Dianna Dilworth
While banks have a history and a heritage of trust among affluent consumers, new companies are threatening their relevance and livelihood as they disrupt the institution.
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","iv":"72dd3f3f0d8e610515a3ee1e6e554125","s":"faa52c2f7894e614"}
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