Financial services
May 20, 2020
Net income as percent of revenue of banks versus nonbank brands. Image courtesy of Forrester Research
By Dianna Dilworth
While banks have a history and a heritage of trust among affluent consumers, new companies are threatening their relevance and livelihood as they disrupt the institution.
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","iv":"9c7867b17e0bf3037cb32015dca25ee4","s":"de510c618bdd1d8e"}
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