Multichannel
June 26, 2013
By Erin Shea
NEW YORK – An Audi of America executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said that by redefining the employee experience, the brand was able to boost customer loyalty by 7.5 percent from 2009-2013.
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","iv":"a567de00a6f5663d6d96970814717f42","s":"fe1db99feb752796"}
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