Multichannel
June 26, 2013
By Erin Shea
NEW YORK – An Audi of America executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said that by redefining the employee experience, the brand was able to boost customer loyalty by 7.5 percent from 2009-2013.
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","iv":"ea24e69f055cd4d00a3a84f1f04309a1","s":"a0f2f11d69ea5171"}
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