Multichannel
June 26, 2013
By Erin Shea
NEW YORK – An Audi of America executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said that by redefining the employee experience, the brand was able to boost customer loyalty by 7.5 percent from 2009-2013.
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","iv":"85c761201074b92cf003539a28569d10","s":"c45e33bf0fb6c861"}
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