Research
January 15, 2014
By Joe McCarthy
Half of the mobile sites examined in L2's latest China report offer click-to-call customer service and a quarter provide one-click email for customer service.
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","iv":"1f82d09fda950dade06b234cb9d344f1","s":"2e04abe0ff41fb46"}
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