Research
January 15, 2014
By Joe McCarthy
Half of the mobile sites examined in L2's latest China report offer click-to-call customer service and a quarter provide one-click email for customer service.
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","iv":"0c7e4724523e5a2991a15b451d3202c3","s":"a72b731d1df75809"}
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