Research
December 2, 2013
By Joe McCarthy
Fifty-one percent of United States consumers consult multiple channels when making purchases, compared to a global average of 67 percent, according to a new study released by Zendesk.
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","iv":"607599f5d7e35f7c8fc2b70a05120d23","s":"bb81bbdfd9297fc9"}
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