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June 27, 2013
By Erin Shea
NEW YORK – Two Siegel+Gale executives at Forrester Research’s Forum for Customer Experience Professionals East 2013 said companies need to simplify consumer experiences to attract and retain customers.
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","iv":"9abe21287322a83a830535c104fa374e","s":"d65ec1d906327fc9"}
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