Mobile
June 26, 2013
By Erin Shea
NEW YORK – A Forrester executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said brands that do not use mobile strategies to transform the customer experience risk becoming obsolete.
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","iv":"515a139f2a974f3f59bffa4cf2762e8e","s":"55db0e12b1e7647f"}
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