Research
October 12, 2010
By Giselle Tsirulnik
There is a growing realization that the best way to know what consumers want from a retailer is to enable ways for them to speak with the company directly, rather than trying to guess based on past purchase history.
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","iv":"3c17173a9c0461b038117a3ad1e8e1e3","s":"9e86f8ad5ce9e0f1"}
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