Multichannel
December 21, 2012
By Tricia Carr
The increase in holiday transactions made via ecommerce channels as well as the tendency for consumers to exchange unwanted holiday gifts leaves luxury marketers with the opportunity to gather information from prospects and impress them through in-person and digitally-based service in the coming weeks.
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","iv":"f8504732f4697271f3484b7329991e28","s":"8f9f5a97914bc097"}
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