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Nov. 23, 2024
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Fragrance and personal care

Clarins launches gen-AI-powered customer service bot

May 21, 2024

The assistant is built upon a foundation forged by a technology powerhouse. Image credit: Clarins The automated tool is powered by the Microsoft Azure OpenAI Service. Image credit: Clarins

 

By Luxury Daily News Service

French cosmetics company Clarins is making use of a burgeoning technological feature.

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  1. Luxury Unfiltered: Hermès and Patek Philippe prove trust is the true luxury
  2. Ferrari, Chivas Regal forge multiyear partnership
  3. Off the Cuff: A Q&A with Steinway & Sons' Ben Steiner
  4. The Ritz Carlton, Missoni launch beach club in Bali
  5. Bentley renovates countryside estate in Cheshire
  6. Dior goes for gold with flashy J'adore campaign
  7. How Raoul Shah, a peripatetic agency exec, collected 500-plus “Do Not Disturb” door signs and begat a tome
  8. ‘Hermès in the Making’ pop-up continues world tour in Zurich
  9. ‘Copy Nothing’ campaign defines next era at Jaguar
  10. Ginori 1735, St. Regis Hotels partner to scale branded cafe concept
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