Most dialogue within marketers and retailers focuses on how to tap new technology and marketing to hang on to consumer relationships. What they should be discussing is the sea-change in consumer behavior expected in the next three to five years – thanks, in large part, to mobile and social.
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","iv":"df167449584c600bbea1adce08f40a16","s":"30b1d0f528da8579"}