Retail
January 16, 2023
Consumers will continue to spend more on services--like going out to eat--than on retail goods. Image credit: Deloitte
By Marybeth Connaughton
Retailers will have to keep the consumer experience at the center of their investments if they want to continue to prosper in the year ahead, according to new research.
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R\/HfrYn6dVhOy+zyzMtS4OzzTPZ1eubWcZaitdAqahPuyKz9ySTwxip3ljTBbn1LqPxsR17hODEwqq2SyLKXVhOUUgxGnuTRgvMHsLgYkJyxQYbs0vqLyBdIxYQENxfCezunn0ztNLBn2URCZv\/SifFgB7da04LakzXtYaBSj95gZQHOTdWB0xwM+mfevY0UTDIj\/ASlvEZ8vVTyBERrmjNssfhyHTmRkYUws7kendfgTy\/NpbrWpc7dRc7F+71EFxhmZ+K+Y9T3XENh5PJCakfAWBXF5EHWzRL2CxGYumd9JyIdZ2gE6uiY6n0ZxiSy6gQE1QsIYfIwgi8j1T+17unDkvHZ67whwX4iLvM0TfvVKAtBxq9KQ+gi+Qz8xVy5t+n64TdKF9BGunfz1tYW2m1mJgQ27pB5NXEtKt0qgzfG+73s1DhIe+gPy1wPizvL\/FCUUGIWc+eLCrnXLJTC0KN1rsbGo538l1MNpRZF9sNCPX\/blpTWStS3zd0rajrFx3VHMwC7jb8u2OoIYoa6BkW5WtuPd75q90QwnPDP2MA5nmcii0pPP1o\/vQVhTzaV99UsL8\/AG44T4Ckd0ITuySZvjygJgrmH8EpwoK1hrRnNuB4047uZ+3T7DRYg6rB9aNL0w\/RcAKfQ4mq1dyfoat52sgv6FZc17oDlVDUsc10\/lGbgn\/nacPrLoQ1iOWAdCMK26+Mj4m4MbKSshnrO4sLk2BMyJGwHPeza9wc55F6XydJOwPnlIgzL5HlbFsU6Q3ZDdFriCSK6aR0w\/4mR79qaCn5O8gD39OOgjFDeW\/oypTD82ZdQvEAzgGuCSTmCDT5lWWrok3YMB0Znbm6hzObJ0+DGeKagJHkN4RBrfvCYKV05hL1hFpTnXOrzHtKCLr1kukGjLg3a3+aCy\/2DKSLmSGI24JRuzd0LqxdhCJKuzouhBs0nuwsk16pYEbqjh7qK4e7BxhwtAvSn9EFJcKHqTmu5zdthBL9AsLOcWUSp8qVq0bFf7dwHIJkE6mLQt4V\/iV0SyqjsGqCUxzy0nfN71YcujGEcH5A7kUqBLqfi4Oq\/SqwsomUJ1KVH9l6fKBQEsUFS0V6RMNB972KsuNA2GBphkllLZjuWeGxjEs6D2oXa\/tiQvcSg+3\/q6s1C\/eDJpGLXkOxPFb7Hm\/E0jzYQhLftgXy9myJouK6rz18F4Ksv5gaBP\/AP6c2Jy4H5nakz\/lxm1coVu6y0lcdoMdUulLg3zm3\/2i0U3b43zJojYeveg5KvjWjxhoMFKaug9bTY\/2pP6icUXYDgEgLNjeLX0vCKK43gHeSTugxh5H+LQ+Af3yMU2sYfweKjVtxzY2d8i3RAt\/uKqfQ7hLSyVOP5kTf6adnI5LWPDtrv0T6UqSggJm5MHkgte0DE\/ywkbycayUanBUNGAHbNFY4Gnf8gprdF4Pvs9HY0MC8H58OdsJwdUiA7bdA0ItPFcffyvhwaISsfK4e\/0ojqx7bh5OV2J+Dz0fCqn2K7HWCmvAa5g1uGOmOfWJVvVEtBtwI2oGGGDMGIuuvOj8KC0au\/B9b670SZSDl8aqBQ8vxFk8P0xNSLMOk+RzHOD0EeTLJJCA8iHZk\/9Apc81+cZwkf8CXZN0fe7STB77pmgKcAO8MfpvgxwlaXzLAcPoOEvKycmfYAcXj24ZGRLtLQEDyEwKdRpQGKmkNF8ZxcsuNq7DTKoVhEHRutWVHkRh06cYPCuuxlme2P32xu5nRyzCi2JLLDAVJFUgxkGpNrDRgz8qnUJKB1qX1MsE5yCAhw4prBHdyXtgl4lww96FgTVSANoqua0Ohw1VeX8Ttjo9j754+9fLgfqdS1XhkyvOFsy6e7Los9js1Vha5VP2HW3v8SkgueGsdIZQhzHWG3ymY9dJqxSYISgv09dhIFZaJSW6L2JolXxpx\/cudCN1FUNvdM8vq1C\/che8EuS\/1UNefyn2p1Im9eXF21HRMthjqDXN64cp0HnX+fsryKpT6+52vrJhgG9+YZO3Gxmst2PQHg4RFnSeLLD1tGDipH4cxBqXsY6Rzq6JzMFw\/zS1lagnhuSJFFHwzzTFuA73cZ4vzy739SiYeFt\/Wvv6oPCuFDtVtTUU5uAwlHw3vmTkFFtsy1H06FVGbQ7L4QdNopyYW8tzhRomMK+HkGLV+xpI6QwwnqLhikpb94Iu2CICkMr4j\/ssN7B3zISzFalomJP1V40iJqE2+dV0FLbzeWOmuhC9qDOjC3EdriTWeWCZ8WZgS6GaGmlx3w\/tshoed1L0BlfvA\/8vU6JqKXHRgCZ0BXPLfYkzwqYhDPpIG9ZiP+EamPuAc15dr2HxDamyFjSIGfko8JUEn6jZU40y49o0MWDN\/\/Vkx\/cpw2j1yO8Jp8eZi0c0Rx5ExpzAwJcWyjaxlzILQAteelPwZlQ9wX0cjJ+Xlp6WO2GPpTtTMYpnRHW8W2eHdp\/ra35ddSe1xO4LDuEk8tMY1TXWPKGt7zT+HtlmN7C1j+9TGDlNmGaYzEXJinSk2O7KWxOal5oa2l5neILCO6k\/+\/9dtcM74LY9NDay8rfL2UKrt7HfKL8ipsapXutHFHjdvPIobFgmBmZn0z0gnGbL2GS+2kyZb1BrEeudcK8eCNFkDs73\/63QtZ3e+C1bqTE88Obftz8fUjnNg7tOz7KARYyIltsvVa6WcTv9SAYBG5WFj1h9\/odMh8Y4z4No1cK8Uf5X2z7GvaLBc1MvYeYCm\/MW1dUgLQG9fNKVw2aGUMGpwvQN4H1hYb+p648jepfAyHIrteBKNJ+KDATDeKJKezk2fCC\/86alqslPiImpO6W299s20DgjGwRyMNCpCOnUQ3gt1LzHIE\/CJjfr4hJWRjlYCFHEhXV7yPdMM0W\/P8NYJ733e658bmZ0wlr9ZT5zMzhdWOiLAvrIMkAxN1qFIKdkmJdDIi5MCkKy+bx8qZCPs3FmZnROlcxgW2kzzrml6JtLct\/T+7xOpJ3jsZmdb715E1iGw191ITUfzz1C0bM5DaSdojEMEf9ettLAYAU+WC1t8wXJgBfaaa+l5llu+oCHBzAcZd1VuiM2eDEMgFF6FUEMewJ8IDCl8Aa3c4MmBbqfswwMBvNsqw32cjGqDMkY7+gZUDIvv9o6rsJ9QiBHbhcdZpCb5pGLQOCIQ3jUr0uKs5RN6Nymrf6MDZO+12Tc++CP8gWLi+U\/IoaeNH\/\/HEzxFNe5v6H\/XbWb46lGKcgWg0Sj0MSfrlUpdw9YR+5bnQbETlgmADGrqKlKE0TOp9Z6RLkuVAD38FU6Zczy0j0CU+8t7LFtlwpkBwAfciomnNxvMmjfk5AWYZjSKvp828YtElF5SUkDdrtTmUIfvEu\/nb1Q94Hc23TSz15CQnGn2nuBAgESvaw1et0dpmAcq0FmlOsQyIpLWrQ87OQPlVvR7cWxrzsmPRf7xsLvYW6jQ1flW0OIczLul150O8GSSzWVhrRh+7iFUrkyU4+XjyEp\/KNw7iT5JAYI82geVf9Kovfx3mekzbEjXgxj5esBUc4Ijk91lCATPxmz1CFSgOsey5lot1OJr9aeUTdUyuqjMtz1QKcVxMmeFvX6qKTcTj+Q6OtSyRRjOddTE471icpFgZoRF88ZQnl6lgXJMaeVnkiSz0LrkiU\/yJUV+xFjESVzatJlDTIKdLiuYefyBJO96bzGhZTSRVleNaZaHoFHDL+moZg288xUn8KwIPesbIdjJlzwpLHKGoOS2QzjAcKX1HIerW49XsIvmXDmKNicOY8blbX5MqHHl+O83SL4+iH33uRiGdX\/ELAdrvcoZh495wtnKuJRRhRcK4fed8jrJtDYzmUf06vTpg93sevJ5uzyqBR+Z52blLUjBgph6hxMBkqSV3AKcAJQV8cfBPZENJKv+mQLvNxTBZDccvuKBPbdxjGjfuOc93t\/YZX5Fpci9EMcxch1myerzyQjGwF+\/vvs9vwroV4HH1ZGvNsaW0uYJiXLSZIvzgknZXF0idJ1j00l4SWMmm54y2zB1vJfHZyfmHQMsJ6yuNnC7btbs5\/yLh20hmtmvcJovnl98657LMBn8gsuJu3GgI6SrdNGxZmgo7lMlXV55u1Xvv0Q6B21a6BCTT5FbepkIpFPUD7PS5FnWbFUPaE35DU63Ul2qfTYbOEW\/4rgb6jB8RiYEJdUCnuuS30JKehqzbYgCMo10xWUu2wuJTL7Of64mwNEp+i4aMRvQKFfJmPZLJtz0R+CKRUY2kdhKlycBTJTfChtJ\/amDPrIv4KBpOdTZtG4eoQvE+oQEP1AXk0iJvghOMYImOsJVDazvlJpXrC91KDWUg\/1ISmbKEN0QRC7MmLJd1fpNrCbA5JRROL1PGogH07inMoTw16Do0Flik2dU+XcJfkaih0lEIzWYkx5FtkkzhTq7ww0T5r0XJ+ZZfdK5fAeOw3KTF2ZDXeLzyPoqwfnUQWWfxn3my+SpbghBubKOWXqM\/GAf3bzHURm1rrpgNirprXJIXtUS77Rr+dmq1eoUbmat8fGIHF\/fwL0mhKIZstmyNKD1bAes9GTNOC5iiRusghgUr1MkwNAw8gJen3FRtuGtHtSP3V\/2rvWw9H5C3pGAVYfixOKi5GPmDu6k3fnKI4QmKOKcGrtxxpXTSaCIVTZTHtkTE9HS9lRkfBEn+v1qSOIyjcvOYxZcO3lta2ZilVhd4g8MraGLoel97HbvC3EW\/KUUnDc8+YBKfAVfy8rbBM6Eao0IWUjVCXd4qWtPvDa7pBKQbZY\/Acfnc\/vpCLVM+2PezmOT6WvhRC8TefP4k5ICnbme\/lxiBbZmTJxZMzwlwfzzG7iaSxtLRHe5UN\/ddoinsxW\/QUrTklFnoIOueGSvzFYZgsDx6zY5kK7MYTB1k60Hr67DubzUgaira9dv8DbONVDeriakO+UMwvSH29\/BYRNSAJl6IsnxLbP67VcpopBcu4yWJQ3GWt2u+HO1ZTAXhKKIjBgWPVXRV1oflzK21IOtSR0+TGBuGjL9r+8I09BrGK6BcwTInW9UxtmScOyopuuWgq\/AzNObzWqRnL1trfOUX6xmjivCQeAO2Hgic0ci\/jq\/gyxgUa3A==","iv":"94ae21592d06d6e5b8ef14086481f28e","s":"a3173d511270908d"}
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