Retail
April 13, 2022
Shoppers want the same level of customer service across channels. Image credit: Nuance
By Sarah Ramirez
Consumer loyalty is easier to lose than it is to gain, so brands and retailers need to ensure even minor interactions deliver quality customer experience.
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","iv":"14a1a0ec1d60732ab941a0dfc691baaa","s":"88fcf2d01e9eb6df"}
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