Automotive
August 26, 2020
Overall customer satisfaction is down among car owners. Image courtesy of: American Customer Satisfaction Index
By Dianna Dilworth
U.S. consumers are less satisfied with their automobiles this year than they were last year, even among the most respected in luxury automaking.
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","iv":"4610969d8ce60bc54edffe180d416a88","s":"215ddbaaa8cd5daa"}
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