Software and technology
July 2, 2020
Ted Schadler is vice president and principal analyst at Forrester Research
{"ct":"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","iv":"43bfa5eb4bd577d672718cda72ba92e0","s":"7c8b8890fb37718d"}
Share your thoughts. Click here