Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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1bhbOIEngRss2lpCnw\/eQmmmKKfMbnoUJaVTESqcXGN2zqA\/E6Afu6Bdcl\/0HIaLv0yAkf4XpUgsdp3Uy0brmf4buVXcyruTpHF0bhqFI7KjMqjJIMdPkbDYeLqJoHnKVCBfyJrlrpI1D3PsVuX1GxP\/JIFnT9YYBE1fBonp5wWll9wzKim2OT7UPUlo0FLoIawhm9pe78iUkNL9SZpY1yriEiC9t3OFbkK4q\/HvsA0HZ+Py0CWA4jmm4ZZkynxjIf\/fzlMoSDAVbi5FExY43Br3sp1vRLJSMFzPzWPAGz4SCIwDs81wQtHFmle1CutRsQp4VEa1M0LJVC9HBExNCVyRZwDZSbC7eZBOSfEVoUPKCRHBCCpNhqIYH0zW5IHTVQsDPOtejAfG6iDb7qjzq7MRVKUkJc3ughdT6NhX6JzbOJPIUJh2jAGmu0rgte8zDqP18y6ObSf3VAxRApvFzDbNKNjtU0POXk4McaQqrRwesEltN4cEs9z4loePUMyCpBAKYRbF5U\/sATgOjFIVN79johxQCsEaWCHkVWwbCSOvpkVKp6ZOO1o+ecDU3vhYnIJcD\/iBKR4qJcZkuwE7baWZDfm\/dUE0srGtzOPc2BGTuwh3u3Eh7svzGiF0LxSpOJCbuOWKeWuqJyz31OBRKDguw1fQJ2MJ81y0s1hhATWf\/j331so+BhFcZ55BkvG9n6kXr\/vvGMYASL6XQy1CHNCErErmhMovGq58icRTnqoya2YYDn7J1gnZd+nHu6ZWSOR4+mpjbU0fCWvUuw5lo58YolLzrvmJu\/yJ2h5mkogSle2rkq1hYXRcBHIBZlNZlkJz26X6QfJ7yn+lFxlynp\/rhcFb7TnsJwBPTkJDc7T\/gY7iv9COH9GGY355l6nBFRP6nGT7Kt7kISKNMpIYwhPaTKRqoftY6HLJXaVAFt3Dj2KYW\/zGIKX2gYfcMIHNEtHw5w\/MnDKePROiRR9R6LN29E\/u8wzO+bUbnoaUnXVreSJosbyWxamzbp8fow7AYCBEPE+5OcAe68fWFPdPZM5wRblFali+6np73ISp8RLG5rApNgx52fquAKak7yiv1EgmqKpCJTj\/\/6G1ZxcvILazICUwupA68Tz+u6EOPbqBcBCOzBHMD0BPIJJuk6KaC38khd6iPYWnvhhVEI4FhCOdYGBJRlBEinuE6LHkttimnEfmIuuFbRlSgdMuZ3RaWJ6XsoMVjU19YdS\/1I6LgLabTb6xQp7HTnwwFFZECbjWOB\/RDu49r8c2XvCyUf3c2m7HsfRR+GTV+Jokms3DPIIrP4SARAhCYVYmAHIhev2HamsZznGuuQULDJS2BXh1YoEkJ6mbD3acrFpbkxnCc6yL82WFcxQ7WphXCZlj0GjN11R6DefwGhMLC+axCpyNEmeWnDOT1qRED+1Pyh++wtiGQ\/QY\/XTlEk+qet4pfci0d1zQe1zsgiPOlZtRUbKlF8dEYcimliACtcW6JecqblSzRprrJgw3\/7HPv7TE653Metnlo5FnDpxrGvJpBm8kJzDqeQe4LfbfNlA774G+VzDcIigGPdbGe7wH8pyFheLCCHMvpukSaBX9c6T\/+36Awnp83MJfQDXs3VQhkRUqbzXin2YA7G\/qoIM\/P\/X\/ugjn\/lkEI\/hUN6ORUBw6BdkgGkI\/36WSqaJ6XIc+u5rrTwazIrRbcSbWaqrtiLOZ09gw+Ove\/V\/Fhi6EOcVesa8EqGfiSYLeCz3naQyK5M954HkI+HubV1Le5ywzeGH0KJ9D9xLMeRZdsGTCgkwN81cjO5mvN\/BJzi3C2IjKRg8pmN\/7SA\/+xfLixeiR3i8ANkVZqxRpk\/odmY4ybc7X7ijuDwHA82mdj6sa7qEsawjhqeY4R4oltuI+BoiIsOSPiG9njrygCb1KgMV7Tv1zRKeto36UB+fX+d06pvBvOI4GRdDFSfvXmjO0bS5QJcgE8OQrjSemAnl1M1wXPAqTXbwK8L7g9vZxXLleWy02tVS4mgkolaoxg+ePhOZv7IQvJBm5CDXyrb2gxIxiElX272YhBW1oe07+RNWP59Wt\/3GbiIXLyJ\/EuCSC+wDLFwvjyxDNWNHd8ksPM6w\/UH6he9Rzt3M3qt0JpFRMJqKN+XoQoMzw6vxmxsvPwnX0HHjNkpNgMnLJawXDMwjhnb1rvRtCyUeJ5QCbQhhIhoWUtGmEUkdV7XmL+nZaA\/ck9l5IejdiNuJ2bpaswdvIQ4gDuh\/5RE5dag5vXrBq8mpw6moCKSjiEhdjPx4hJSd8m\/LyiOwD0HTL5JDY9DmJk47tFWVlkn2UCdkxTFi5uW8NAc\/TpDXlbUZvEh+NleuzK7RnwsQsHVchbTJG+cNcmluOF280iRWgHVDxZqMMUmbXEGtn8ktK9ABcEAnUYxyGkSin\/Txi6+ka\/J0YM8tQRvNqwYrXtOEabE8DVYq+Aqc6etqGpZoGcCOzV2LLzy73ILh4eh4pz0xR3Q+7w+YTqIw8Qedg3RMlBLGPdWTzMLyUhGvygkoSdA13m+TnBPnhcsiJtz0s6m\/+HYrmfDotJxehAcVz6t6ujJH3chc\/tCjzjbXcuUSe4jfxduYXirxCjXsR+TL34mOQhfAqtFv+3zefyT4mfdI19xMzGEfWMkTyibjrfzH4ZJ0RmxuWz3ijx+r4rjxxYGXysuy83nFiq6N9r+3ahTtRnRJFqMf5c10LYx1OD9XAjJ2eiYpmFE3kzTFymtlISHb1uNQ\/IRVMXvNNfL5GxZRYXgYV+mpJbDEYUTG9Bc1JX080Map\/uusfJVWWoot1kJFLLOczL\/AC5JpuKV8sbo27XKlAFzJje4SjhJ3oE\/1XnI372m7L8XGDY9BSqxmk4LEfi9n9IkIDH7ec7A6RyugwXCNjylzAOzC3R9JHEpMYpFGQr8mbVejyOSES6rjySNB8SvqocXxsdkXvqf\/5OWNiLgI5JGVdhiTtCq+KyQ0Y5HBTdkIgFcVipHp39dVbsHH9koEWXlfK\/1a8jMg7HuLlik6oAODQzkuvLQ57DGEs3WAKAN4mKVBXhzSZ\/yeEB8Pb44dNqaCtC\/850Nff5V\/pLmukTOBjmxi2sbkT6cKDoqZGGGRz1UOpChWlbTxoytEZUtxxdoHrS9\/4IdmrxUpHUaEMxyqaxZzAUTP+dZJ5CHBWBPWsBSNwfcuv9aj2V2nS5UwKGP33MrVEB0um03fvGU7nROWvnEeYlnKY8A\/GacK8u7heYGwsYYsfgERfJq7KXr\/aCrgEZ9TAbnsf\/MFH\/4dLltWwsu7q7BU6JUWrIMZgTfD6euJ4FS6Q0cau0WE7T\/MMkyynAVExdGhM9vgL76nMscVYDQmo46GRFjITtT5jCzapbdc+S5xb22pTuMkhSOaa2In8iMka+0Rr95LzuDSGlj75ATXGR0OFgfljcbq6YBu6tWbgXroW3xZfAkQCXOotTuDlFI053\/JUwxKG0LesvSw6Q1qV5ekq+ly4DF\/zZ5jYbqsATtDihH7VGNyRFsJ8FWRUGDTjFzEk0LF2icKdXlgWiMLjtA81pi6k30n\/ShXrIbwVH48x0hH8kIs+MJaeAylPcuRQfkVWFa5R\/5oXJOQBbPmnF0i87NoLB00rHctf9O6LEstV9ROPrjalonyLaEK0WmfkSv1dlUF9aNVPRUb8dz82mx+ISXZW\/UvOXdL7NkUqQ3rZIUNWjfF6cDfmxNbBfEdCELXsmEVY4vlH+mEuH4D+vqFWOWHrL7TdH1HrDmEsESBpzke3cgLdHPtXcS1TdDG01GXBmJJYGIXR6MpJezePcDtCNMmPNJ1loGN3K\/Y+ANTVzEfRt1f6bWdd2q6uPMR+zuk+sfoJaOAUpvOpvq\/Fw0h8f4R1gtbLmuY38ClcBd1RhJ2qdABZwmKaFzlkQtLOI\/txuIu71+MQ59GEh2bP1mWKjsj7yDnUvEDZdhkSc85sRaiVMuMwb2I4ftHutR20Z4bpbQT29ob96XeqkK1pHhoheZLYtZJmjX+MoS6OXef+hgPSMsa2rpOSUncG57gSw0enn9t5iMy1Tq9VE2xSfs47jfoZhTFnDesl+I8x6qr99bnj9wlhUCaGuEPUqrGV80ABoE\/9D09x4NglAgNbKWt2aX3n46wnRbMvv1jO+faTOcPD8mSLcB5Y27iCZtPmaOhkRb0DWD\/3mV7eWmVWVYdSWKANQxKblA4\/vGPwIzT9KB2ssLxXNzlcP4UoCxXnk4bBv68+jjK9fXz6DRbM0j30MV8hYQxr5\/8135+QFSF6kt\/kYXf6TursraJzuaQ0lWNwlNa45oh17vyLnwJmdyjcnb06aZJB16t6i5fDe9OdoCdwQGUo8X90gekb3DmaxPrEsw36Ye3fA0D6feuQ3UARTSOacQGGAs+D6isSZSaKkOXKUMF6bqY5LAwOWrufFNTBwNAQ3znn+HDqSOQCvVyd05Ex2lz98+Yp\/W69JoEWBd8H+3N2Aj3D+SELOwINJWfxxg94YpFGfCXPGQ2ehBSvcdp7q0RQsJ6GpQ8xfwW\/3Cyiiq7VvRb7d7qaC1yJMROJt+taQZ89G3NuXc6bujMCSzVPucSTbRsf5x8APNHLn+Nb8BsGMQ5VaVWnub7g4fpDvk+Y4uzeOTMaA7QlpcYtv9zXJTNW6LhMAIZtxz2aqPxF2QIHbJhLNxOXd5d8LNHLywxDw+654cyyR1sRf15G1iUrX\/k0a\/OgFiwQt9Bgxu7NmgX+eZkmPQGhEtRNmJCLJXXioaw6ef4ZCpFXMLh\/9vj0soq+RmLwjttvTETGeF6xXikhihYBIyrk31JNe\/DIO+fHA9PQbSiEWpk+SL\/Ok3HfoUwrp1uZdAz6H\/7Vjxcd53pQYvkaB1jdicbonBIdz6GsWYDYoz71BIlt48\/CG149cuUAHuPdzSWRSSH6xIpAukLfAdl8zSDgKDLmXP7+7NdYMw\/NO\/eCHIKTFL2hlu9hLXQ7XlR97BM+i1WJnwc+ooRzi\/8WVkGtvSZJZG0LY0U25JPQodsmgAKln+ghNFkw7r+WqRkAHjjh5a0O97CkRLRf1D4vdb9oZEC2gzy1lyJduL4O4rAPUzNrT\/EEGptN6Vib4F+F9+lGPgVEaoxdvs3m6ML\/eWvEFhQ75Jfluzk5ZzxF9sYCIa3MqjTR5ERnJrCOSIvbUDrAlVBEWVgXYE+334KRwi6kz35O3UfaHl0zFhuoWx7yUjtawlHmfdPH80srAwR+5AmziaEnyPCRCD12g1H1YGn+HH6Q\/vMMP7qB5LAS89A8vPkDQsW5Y3DBStym73OGohP7EthOzDEN5\/I+hIxHqXrSO\/pnt3Xb783hBjIUO1v1OOci1p4DsTXCm11UHuUhg==","iv":"0e5c4e43e7c4ea26eaea93aaf95938f1","s":"ad25382256962aca"}
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