Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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","iv":"58c48ff46f7db85a1aee7620735f2473","s":"597508a5dae62d03"}
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