Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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","iv":"297a41dcef30847750c3ac5873e5fa43","s":"8d37e7ad97bb5db8"}
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