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Nov. 22, 2024
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Retail

Crowd management and store redesign: How luxury retail can get it right

June 15, 2020

Bloomingdales offers personal shopping appointments. Image credit: Bloomingdales Bloomingdale's offers personal shopping appointments. Image credit: Bloomingdale's

 

By Dianna Dilworth

As stores begin to reopen, it is time for luxury brands to do what they do best: develop plans to make customers feel like VIPs.

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  1. Hublot nods to tennis champion Novak Djokovic with custom chronograph
  2. Off the Cuff: A Q&A with Steinway & Sons' Ben Steiner
  3. Roche Bobois furnishes boutique resort in Turks and Caicos
  4. EssilorLuxottica establishes Inclusion Committee
  5. Home office boom fading in favor of living room, kitchen refurbs: 1stDibs
  6. Louis Vuitton opens applications for biennial Watch Prize
  7. Luxury Unfiltered: Hermès and Patek Philippe prove trust is the true luxury
  8. ‘Copy Nothing’ campaign defines next era at Jaguar
  9. Audemars Piguet unveils collaboration with artist Kaws
  10. Leading with pedigree, Range Rover promotes plug-in SUV
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Off the Cuff: A Q&A with Steinway & Sons’ Ben Steiner