Luxury Daily
The authority in luxury news.
Nov. 25, 2024
  1. Baccarat pulls incoming CEO from Printemps
  2. Off the Cuff: A Q&A with Steinway & Sons' Ben Steiner
  3. 'Clash de Cartier' campaign explores dichotomy of dressing
  4. ‘Copy Nothing’ campaign defines next era at Jaguar
  5. Women now represent 13pc of global billionaire class: Altrata
  6. Dolce & Gabbana introduces advent calendar this season
  7. Dior reinvigorates Miss Dior with latest floral romance
  8. Mercedes-Benz adapts ‘Holidays with Love’ ads for 2024
  9. Meta drops price on paid subscription tier in EU
  10. Ambassador-led storytelling carries holiday campaign from Boucheron
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Retail

Sales associate service still key differentiator for retailers

January 23, 2020

AI can free up sales associates' time to better serve consumers. Image credit: Printemps

 

By Sarah Jones

Almost three-quarters of consumers say that personalized service from frontline staff plays an integral role in shaping their decisions of which retailer to do business with, pointing to the continued importance of human help amid an increasingly independent retail environment.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Baccarat pulls incoming CEO from Printemps
  2. Off the Cuff: A Q&A with Steinway & Sons' Ben Steiner
  3. 'Clash de Cartier' campaign explores dichotomy of dressing
  4. ‘Copy Nothing’ campaign defines next era at Jaguar
  5. Women now represent 13pc of global billionaire class: Altrata
  6. Dolce & Gabbana introduces advent calendar this season
  7. Dior reinvigorates Miss Dior with latest floral romance
  8. Mercedes-Benz adapts ‘Holidays with Love’ ads for 2024
  9. Meta drops price on paid subscription tier in EU
  10. Ambassador-led storytelling carries holiday campaign from Boucheron
VIDEOS
More Videos

MORE IN Retail
The Ritz Carlton, Missoni launch beach club in Bali
Mytheresa releases quarterly results, reaches record high AOV
Jaeger-LeCoultre brings ‘Reverso Stories’ to New York
Dior welcomes first beauty boutique in North America
Authentic announces Barneys New York Residences in Tulum
Vestiaire Collective partners with influencers to combat fast fashion



RECENT ARTICLES
Ferrari, Chivas Regal forge multiyear partnership
The Ritz Carlton, Missoni launch beach club in Bali
Bentley renovates countryside estate in Cheshire

Home office boom fading in favor of living room, kitchen refurbs: 1stDibs
Off the Cuff: A Q&A with Steinway & Sons’ Ben Steiner
Roche Bobois furnishes boutique resort in Turks and Caicos