Travel and hospitality
September 30, 2019
The Pierre is one of New York's most iconic hotels. Image credit: The Pierre
By Sarah Ramirez
NEW YORK – A client’s experience can be defined within the first 30 seconds of interaction with a brand, making first impressions pivotal.
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","iv":"73008d0cd5c5a3be0924d72613174ac3","s":"085ac05f5c6412db"}
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