| | Sports Luxury labels make a swing for fan engagement at US Open  |  Luxury brands are leveraging the U.S. Open to engage with tennis fans, turning to innovative experiences in an effort to connect with consumers watching the tournament live and on television. Entire
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| Retail Register now: LuxeCX: Customer Experience in Luxury conference New York Sept. 25 FREE |  Register now for the world's first luxury customer experience conference: Luxury Daily's LuxeCX on Wednesday, Sept. 25 in New York. Hear from experts at Apple, Piaget, Forrester Research, InterContinental Hotels’ parent IHG, Ritz-Carlton Leadership Center, Christie's, South Coast Plaza, UBS, Taj Hotels’ The Pierre, IBM, Pernod Ricard, Magellan Jets, Gaggenau, Altiant, Shanker Inc., Customer Experience Group and the Luxury Institute. Entire
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 | Retail 61pc of online shoppers seek live chat options: report |  Quality customer experience is essential to online retail, with consumers more likely to purchase from brands that provide high levels of service and flexibility. Entire
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| Webinars Webinar on Sept. 18: “Holidays 2019: Happy or Not?” FREE |  Register now for this free hour-long webinar Sept. 18 on how the 2019 holiday season will shape up for luxury brands and retailers, with product mix, marketing, shopping channels and budgets all up for grabs in an atmosphere of uncertainty. Experts will share insights and offer tips to maintain and grow market share. Entire
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| Luxury Memo special reports Colors in luxury – Luxury Memo special report |  If strong branding makes a good impression, the use of color is a crucial but often overlooked component of luxury labels’ imagery. Entire
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| Research Luxury Daily releases 44-page State of Luxury 2019 report polling industry insiders FREE |  This third annual State of Luxury: The Insider View report by Luxury Daily and Unity Marketing surveys 600-plus luxury insiders on their reasons for optimism and caution in 2019. Buy the 44-page exclusive research to arm yourself with invaluable intelligence, or get it free with an annual subscription to Luxury Daily. Entire
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| Strategy Subscribe now: Full access to 80,000+ articles, reports, videos and images FREE |  We invite you to subscribe to Luxury Daily and join the ranks of the smartest luxury marketers worldwide. Our subscribers include decision-makers and executives from the world's leading luxury brands, retailers, agencies, publishers, market researchers, universities and consultancies. Entire
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| News briefs Tag Heuer, Boll & Branch, Montblanc, Tmall, Aston Martin and Hublot – Live news |  Luxury Daily's live news from Aug. 26 - Tag Heuer furthers Formula E presence with Porsche partnership; L Catterton makes $100M investment in Boll & Branch; Montblanc gives back with tennis collaboration; Tmall Luxury Pavilion game sends virtual ambassador around the globe; Aston Martin seeks to advance women’s empowerment by backing TV show; Hublot commits to rhino conservation cause. Entire
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 | News briefs Mytheresa, Vogue Arabia, Bang & Olufsen and Volkswagen – News briefs |  Today in luxury - Mytheresa group revenues rise in fiscal 2019; Vogue Arabia’s Kim Kardashian West cover is an advertising triumph; Bang & Olufsen would listen if approached by buyer: chairman; Ferdinand Piech, who brought Porsche to Volkswagen, dies at 82. Entire
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| Columns Yin and yang of the Chinese luxury marketplace |  Hangzhou, CHINA – Chinese consumers are known for their love of high-end luxury goods, but like many consumers around the world, they are also looking for brand purpose in what they buy. Entire
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