Retail
July 11, 2019
Customer retention is as important, if not more, than customer acquisition. Image credit: Brightback
{"ct":"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","iv":"19d61a632443bd969034128f2be46fbc","s":"40c5ee78ba8cb4f4"}
Share your thoughts. Click here