Marketing
June 18, 2019
Neiman Marcus offered the best customer experience among multichannel retailers. Image credit: Neiman Marcus
By Sarah Ramirez
Brands across sectors are struggling to raise their standards for innovative customer experiences and enhance their offerings and services.
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","iv":"a516b227f7d562f120190a5102b21110","s":"6786975f80449acf"}
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