Luxury Daily
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Retail

Customer satisfaction hinges on fulfilling specific needs: Forrester

June 12, 2019

Retailers and brands need to focus on customer needs. Image credit: Secoo

 

NEW YORK – Feedback and insights from customers are an important part of discovering what they need and want, but there is a vital method of doing so to ensure accuracy.

To read the entire article, please subscribe or