Luxury Daily
The authority in luxury news.
Dec. 28, 2024
  1. Luxury Unfiltered: When brands fall spectacularly short on client service
  2. Tokyo now home to first standalone Aman residences
  3. 2024: The challenge for luxury amid global and regulatory changes
  4. Edutainment leads metaverse strategy at Max Mara
  5. Off the Cuff: A Q&A with Neiman Marcus' Stefanie Tsen Ward
  6. Estée Lauder Cos. establishes new fragrance innovation hub in Paris
  7. Happy Holidays!
  8. 'Clash de Cartier' campaign explores dichotomy of dressing
  9. Saks welcomes holiday season in ‘Gifts of Delight’
  10. Luxury Unfiltered: Hermès and Patek Philippe prove trust is the true luxury
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Luxury Memo special reports

Customer service – Luxury Memo special report

March 15, 2019

Lincoln is one of many brands who provide exceptional customer service to its affluent customers such as personal drivers. Image courtesy of Lincoln

 

By Joe McCarthy

Luxury brands attract consumers with rare and excellent products, but maintain loyalty and grow their client base through customer service.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Luxury Unfiltered: When brands fall spectacularly short on client service
  2. Tokyo now home to first standalone Aman residences
  3. 2024: The challenge for luxury amid global and regulatory changes
  4. Edutainment leads metaverse strategy at Max Mara
  5. Off the Cuff: A Q&A with Neiman Marcus' Stefanie Tsen Ward
  6. Estée Lauder Cos. establishes new fragrance innovation hub in Paris
  7. Happy Holidays!
  8. 'Clash de Cartier' campaign explores dichotomy of dressing
  9. Saks welcomes holiday season in ‘Gifts of Delight’
  10. Luxury Unfiltered: Hermès and Patek Philippe prove trust is the true luxury
VIDEOS
More Videos

MORE IN Luxury Memo special reports
Chinese ecommerce – Luxury memo special report
Addenda to Luxury Daily, Altiant luxury consumer research report with COVID-19 effect
Luxury Outlook 2020 – Luxury Memo special report
Digital in real estate – Luxury Memo special report
Alternative materials – Luxury Memo special report
Cities of luxury: Shanghai – Luxury Memo special report



RECENT ARTICLES
Happy Holidays!
Estée Lauder Cos. establishes new fragrance innovation hub in Paris
Accor developing Sofitel Diamond Crown Hai Phong in Vietnam

The RealReal opens retail location in Houston
Wearables, AI at forefront of 2025’s digital trends: IMG
Off the Cuff: A Q&A with Aston Martin’s Marek Reichman