Automotive
March 18, 2019
Porsche topped the ranks for best dealership service experience. Image credit: Porsche
By Sarah Ramirez
Drivers report greater satisfaction with service experiences when dealerships incorporate more digital communications, despite automakers’ delay in harnessing technology.
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T28nsxih+8XLnr4igJq5RfM4KgCxlxVZlCeUfF4lEDEWYC7zLfCp37RlxmQaKaJ5rWbnxn\/t8iIMZOHuoLm7K41tJ+CiPp83u6w4AHc3zjyfWwFezxCs9+hNHr5Q67RC4Q9AAyeXlvniautjsoayAmoxkKMwayXwC0l96R3jz7\/MnjcdV0mwxKPX58+z3i0fOU2Jl9TOyi53\/GffsQIAt0VMwuKvzD4gL17Fp8asb01ipOJL2RyutAA2lSTjJted2WCLWzgK9CtR++dqzsCUt6o\/qrRW8a4hJPGM3eoV86axElJH7VwzEbtrs6c2Fi6mOaM18EzQEgUUaam9gbGxUDMyxK2ca+AxvU92aijaYFpZPLHu4RPrW\/9uFL7B2WcF6vrtVcQGxgIopAgbWZhDsohDnO0+OFRjeBd7xfdDEREQlp6SYTXk9llN2+sL0pMnMHr7Djv9IWzBkn69lZj5+lrsgHhWwz1NmETut3ZZL8o4xbDqM4TwCXZ4Xxxo6FTYKSt9mMjhTEPKnD7BwEsSWWFmLuwaouQh93uxgqrgMFqTA+awlEImSGvpGtv4YwkANw3\/MZd\/Y+akFdu1e7EIFEHplB9OYibzkNk3Z1KnIGcd9TyVya5Djig9Fvrc+rXySQtRJd7XXPOpzvDbwfIDA8TY62aWpLtb\/2CNjcC2Ya9UeX9YEFvPx5DqX3lpy9lr044rRMwiyIsUMYQZW\/57Av7MoZZYVeNXvXtE0SBi4R48fMgUbxIfq3mN9+azQidAhTrL6DO0x2TAQXIftEBjy5XDu7metUWhC7m5Rwa8URWk\/+6CD87tiyZXGtUPwam99CWv82+lpcZm3owF7gQ3j27oJ6peonYZ7Qef826Dl4k5WsBoeYK+kSyE0Y9MdiK\/Omm\/OBq141dLCNPSmCRgV7qedkvju9YeBGSfdXryPKqlBtf+4AF1cFOHLwCZW9sdvQaQmwIjWSg1Cn0GgNhcypZDpA9NR96KnOFnxtzVOCGdoNcT9ca0cAo8ED4E3dBao7kiiRYzHbKFD0\/oJYVTUofTyGzTFVbtAvrqvoOoDWbOK\/ziLU1Nn7svcthtfzrGUmgKqNg6pYpcwDwcvJmHcvOoZ8ogttuZOj8a3P27YfdVuvP4Ruo9bcMKyZTHqDEVTx3Ac0kba4GXDU00nuVCsCg21\/+KuEqL6cV6imPBp6npPlwgImqbU\/Ncv9As4r3taBc3togWfzwgmh21D4dO+k90HBncNS8AhiQIzFQYZiA+M5pPF6lkFzQHJkNx\/sQ1AJ9o2YaS1\/wIzZIWZzVF23KPeuFGrXP1CwcR+dkhnZZh6KXMARsM6JNZBRj63YS0C\/Zty1PHxisdaUpco0eIqlM5eSOznXRFDOmiBA3NFwzy+ZUT8+N\/x9SvA2yfhWjSFQ4UxKeDf\/BhjBtd3SlVzESNphBkG1WToPNYisujiiWiKmtR422JD0\/oR3WGu45jwrK5BHj5ibJY7zRPLoWHB62fV7ryfLjoksIcbkwej5ggjXWUAx9qFQXbZIlhBI+vKlWbzIAxwR4X3HOk5Xym9sRBYLAJUebn+\/azNnYHlBBewtXDECMx26MzvDsqu10gJljyGHlLnpcBrke30ASoQfbxfVv7vs0NxJTnq6IMJTFa1UWipBXS3Rv6s2WqME5gKH9YXKCOz2hcZZpn5ZlaNFNY2VbDEM8TxHGgZ1\/gM\/wqmbqYS9HqSn6LMfXHW\/KKNUDcB8dTdtld4qXYaZTCNmh+88HbtQrAESe39k6oU8+JkzlyOhuRh6bCVQu1jVcEK\/31VwjyH4N76mz71IKauZrSvmJDC6yXyFX9E6Yyl4jfJrcOcNuCHxXOgl4tQ8zwfOtpSo5QvmG710P\/QH7Gjgm6WDYMbqXQsaJAUd2hkctX+xbL4MIVd4kccs6l1Cv9obQNV5p3U4kX+8s0tAeRuwan+\/AjKgaOiV4M62qFMbp6NFCb9jwbjxBViNXMsVbRHZZy9EgMTvY+RoSPMma7lW7voPF80NUbJRtdQq7+1S9EPBVdOUksxuBDkKbriMRFkjzmPYTege0rbqJiFhooM8fdDgwYoxcwDD\/ZOl9jxV8lkJgqrYLyKePKCtqcX\/gHmpxp6w2wlv3Vnch9X4RBh9T+o+HiX6UpYlpHJVerJ+P1Rh2EWDq4iUAil\/SOYCHr+iFiVR95aCzE87DkIHC7BJrM0qyARThnlnO+0hwcVnpA6tdZ3O49BK8ZEmWB0Cjq+rATAOd0SgLTQH8Tk\/\/GUbW7Gx4K3y\/qROhMCI4vhuDvqCRuJHvZPfKpDE+VDBrs5GNflIObvoBzX5hjwIvtwUgmGVEK67+Dyz9zTafwHyc8ZYKL680vBBnTCxnCWNNoPXC1LO6a0mtkP1P61YHzFUpPYbkF2RmfbyNlaYwvofItlUE0MpTluCtJxY35v\/oxnJgJzSUJYtHNXQdP4f\/LCTEh8wgZAYIje9QWkDvT2CUJ39e8\/Kd6etg1p\/n1kqC42g77M6D\/LjKQck1Z7JreLX\/llzM\/gR4rbhSEohI0sh0ZH+esXg9MS65z4wz8K9BBLUNFVwYEv4i2PmOND6pflzr2Eea8DF8yzwD4mJUnGmtuhGXa+juQMvgoaz0EUHYFTkvRcY0+669k7OhZK\/B70hv4YWlp4wrW4yzoZotbzO8vyWPRUKi+Nodltjoq+AhAD8r+ECUBq3\/muzRflBLJ9nyj3yxpHnfsiB+UReKpOVjbPKVVvLEsI9oIIlnxX2CRJ81iNb0MSlMXZ4CwftRNa9H8tMGWoTuMMAuxu67AEjMnCYi5x1WhYVZ+Ufo8fzFFDZT2GkW\/3q0i8zLrYvJg2NfNXilBG4Ennhc078gF3FD4u0dNyMOc8\/SvaY9A9f8nPhkXg0xdFK80wh4xzblgY+XqaAAE9+Z\/WVZDLjFIq1o3AWzUSU49lmAAFtZpECDo2\/hL6DQGpuQuGsLMNgxXCCskjalFp2srg239aOTdvcOO93pim7aQsJZ4Wrehn2msBDx8RnhQ4OYVuqqHqDrmv7Sn1y\/SL5thD2YqlGL7rwOGKZAWYTaMIF416XURuh0tIt\/TPlbfIpuFR7wLZdJ+IqzkI082CSnoCKuf4b\/wZj6+M6ipUyFA3kAhfX\/lFyYKgy9rGZ6w\/PqwshUiBxIhHMDrE6XKAgBCSRArSEEsEn3r4esbXriWCEpT6mTdiy8MgIoiHLPq5T+a27wOcDI+TrQgoc6amfjUpREOBLBsnqWbkuKlKcQfnzK4OMhQMzTxLcfnWVoWS+kr\/NjJM\/dr0gsDPPUxAvDQqsMwzkJ9NBc+mzFWLnB1qHKSS2NODaw6ZAIrkmuFbdUO4PnAS4G9h8CsVXngc0NpUL8QMbMAIQAwpM6SNM2PVXbm+E28ADoPZfQ6Nsm8cNfKlrraixipQ2IFxWc9SfU0bz2w6DylFtEirevbVdy6PIDVdwMl7\/7fIjMsH2ndf9Ao9pmTJBoizo+UBFKWrZQCrjBhwHCyqWmkizXT0wlPeb8u1yGT9QU09cmxyMpud","iv":"24a51c8ff9987c4bb8095ab7efb094dd","s":"034a036512fd11eb"}
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