Automotive
March 18, 2019
Porsche topped the ranks for best dealership service experience. Image credit: Porsche
By Sarah Ramirez
Drivers report greater satisfaction with service experiences when dealerships incorporate more digital communications, despite automakers’ delay in harnessing technology.
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","iv":"56611007b06013e2d6c6783e21747717","s":"3f9fa789836b9f18"}
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