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April 17, 2025
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Luxury Memo special reports

Customer service – Luxury Memo special report

March 14, 2019

Lincoln is one of many brands who provide exceptional customer service to its affluent customers such as personal drivers. Image courtesy of Lincoln

 

By Joe McCarthy

Luxury brands attract consumers with rare and excellent products, but maintain loyalty and grow their client base through customer service.

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  1. Contemporary partnerships chart luxury's path at Milan Design Week 2025
  2. Heritage Auctions to host landmark Chanel sale this spring
  3. Pre-fall visuals from Valentino offer nod to ‘OOTD’ culture
  4. First quarter sales up 7pc at Hermès
  5. Etro to bring branded residences to Thailand
  6. Silversea confirms world’s southernmost hotel will open in 2026
  7. LVMH charges Jonathan Anderson with menswear at Dior
  8. Luxury Unfiltered: Why clarity and authenticity are non-negotiable luxury storytelling tactics
  9. Holt Renfrew expands beauty product recycling program
  10. Lamborghini shares tribute as Polo Storico restoration center turns 10
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