Retail
November 7, 2018
Holiday call volume is up since 2015. Image credit: Bloomingdales
By Sarah Ramirez
As the holiday shopping season kicks into high gear, retailers need to be prepared to handle high call volume and provide quality customer service.
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","iv":"1454df5cc934333d2bbbdf85fb18bf20","s":"82381e83af86a567"}
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