Software and technology
October 19, 2018
Millennials believe Alexa will improve its emotional intelligence over time. Image credit: Amazon
By Sarah Ramirez
As brands increasingly rely on artificial intelligence technology to handle consumer interactions, customers are wary that these digital tools will instead make shopping less personal and more frustrating.
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","iv":"4ae8bf2b4fde386e55e4099461fa9449","s":"a1a084797496a7f1"}
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