Research
July 21, 2011
By Rachel Lamb
Luxury hotel chains Ritz-Carlton and the Four Seasons top the charts in overall customer satisfaction, according to a recent survey from J.D. Power and Associates.
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","iv":"b8292076e3b5da0f2ece46d0a60afff7","s":"0182e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