Research
July 21, 2011
By Rachel Lamb
Luxury hotel chains Ritz-Carlton and the Four Seasons top the charts in overall customer satisfaction, according to a recent survey from J.D. Power and Associates.
{"ct":"S1Tc3D2nMc0RR0ZYR4TIPE5cZxKrSeG87sJ6hrGJ4SLnkqs0JW4l4AbY\/z7T\/Jya4PNCS0I6lhwFalT16EDVY7PdNHPtLZAKVkw6eMA7ecdiLLyhIEFah2z9koP52tX5eWj5lQ14fTPot4jHRplVtDLTZeZhTJAeUlJE0wqSfhP3C3dZrgbt1QnsJFI\/MDykb7PINUj07NBRzonvRNXWgvd9sBWokJHRuThCWoR\/WCjKCwSncFJYsSHA+T2XHOR1NEqddhuQzO6RVg0Z7h4mmdQ3T52DJn4leUHKOs6aEfpdIps0df1KMnTiXTrrixEQ5Nt772mMXXtwFxe4mUE7UCIQkjlOvKb+O2jTDlvGOOlbAeHQLynocYuFaAgf\/54+t3t1My0js\/PVrWMyPlAeRARY+K9sTNO6IDNk78Ke+ZA2Xxk3S4moe78sexrFWWV0jAdbKWhvf54XBmXXbvTLfFS9b2Q+gAXuqeTC9QJh5Bj\/LKFpwr8hVMlyAKIh9vJmeM+BTvT0uAglQac7K1JpnRDmZdU0f5a2xX6v18vEA66onv7rn8SB3VWaUa001ivfI2xTIbDWP3uimpoWdSzUkfIKfR1fPQTcYJYfiIKRPIKIYkbwsr6mIyV1JVngrBkvmKySxfNV75hre4gzByEGOj5r+C8f619ISrywVZ9ruT5ErzdlFH4iFq3AWzhrX0ZnF3Q7c9Hru8f37KYwK+tB\/F1+LndzzyQaoXnzrsjhaKuR2RrDcswzdlwuuaUtEjHe1YErmqIPhlbtzY6pm4+KEINnTy+lTirZGfvnUZ0GpdKQuFsMTAhNOToVrCc\/G4S9aAPyAf5GWqUiVx\/W4OuHvUyWQ9hRPkATgjarpp1YSY3LBI9unK4HawUmeaO0bsKuSJ2E+cPI8uGasjt8NTlT4pihjjBKrzvR+kTl7dkJwqU45W9rVNvjrC42QA1MAtf8CKKQglVtrzRwy2FvHiYonnZnFmDHNNk93itGYWAk0jsHv0JbCTz8Ek0P1cEkwitUgGW+qh+7MYi787MvtofGDz5TVIfxTPGKwyyxCP5WAuwHI4\/e0NXw4rSmaWUbJCwCHt9VwTRxeu\/N4mrNrgUuLCpoBAM6LyvLn1HzqGqz4yGW2xqqT\/1Od11DjXDM8UyvZlOSS+FBN\/wZ5U9+XRozFhsvmi6h+2x4QE\/G2tylYCDYmMIbc7KSqDpTagzBF\/+pmxWwp09KOV+1iMaqPbtomYEP0fY7XJl8Hj2syZeSOzonIA+j8HNViFloLijKX\/l78KwYgIhifIZKjr9bAm36VoyH3+1kb\/bONLJla9gGN9sVJrk2VTLMcCTRmeromPklGDRZnha8uG\/7TYyRh1VcTzzOtaIyFLv+5OGY9FXLInG0MJRQshPAt0r+QrqDb5agfNNugDRtFkmOz+3Rc5RAOlznrUl5X4r8mWuAWpI8juAfiYDZtUE3tjLjZNpMNcW5ws5RVR8JmPZ2TSdW2kX4yQdZelXkEqTYW0CmPKB37IdDMdAke2juHcEfIBE5Rg\/KAC5IEFvAoUhyWnWRiixMuIRo9JJFPRTt9E8HxCPkivqKgfjv3NOK940a9ipXA6kK7hwRHPMTbe+LxWVOjMQJ7QvrJ\/u4zdElHepfcspfo1651Ts4NeyOZcH8FM5LiGqUwM790WCX0USmRuE21pYd1w8+DVppp1uufOpv\/uIHdVFRmyBVDaS9GL3nGzogREfcObVtjrHxWEBjfxakEM2l5laWE1jnwKVHXqRO4\/+fD+0vYcWetYRRPAzMIzuW8txygj\/7SavQmeF1+fUT2AkwJrLRwqG\/bA9kQoix6BhDFsCy30v3mWfLRJGQsXNRm0rbomj86VQX67toN3NvCCHQtLToMtBVUJl1Jii+GKoZajzBsjiPg2IV2q8UqZnKUfEvvgqf+U5S7GvTB9IJCb0D6KrmaTRTUKyoRBb8k0HifmmV7J3PuXgNy\/AYU\/dfytp1MTt+UNrXaM8+dtu+kqIgtluUF+9kD1z\/I3+852e2hOhb5CEe1qMhezrq5WgEmiBlp7tpiIrXwwTjVKNhDhKgHEMUa53kghdjKGbk5T5\/fnhdF0Uxlwjg7+hwGRFSHeJ+E7JyDclN1k8kfFmqo3Iuc8LY\/Me9RqRMId22QCQXMkZGuuu+jfRG\/ygGfAxSiGcyawoDCUp6q94RQzUA0RsMw\/+ejt+vZLQCcZSPqZOtvPnDz8VE7nVdgcg5fqIqii7R8Bad7\/C\/VWUIx70LiirZJqKqNr4ZuyC+Yo7UyUyvdze+h8AEdS4P7okbOABaxn2OGOEolp9FVt8CnHXRZ6pNssLVX\/+A\/vNTML6q3KBn2wxRrMMWv4h8J113nD2D5HmFQcIdmdqTak7IgxFocNuPQsCoEUrklCkAIJNhXxJ4rEYE1\/q+9m4benJPadFkUjxK9uKY9DFK9S06GLyQEOxay3TprAmf90uyWngL\/31IK4tHJ\/hgIl71Rw4vtWyIdFTT8sQBpZ5xNS1XT0C18HSVJk6EyWqGyTc+BvrudIlus92miyCGFkgKOV\/T8hIdSt2qcXHL4gLlwCFvkW4F0D60BhWygwuoldxvZ4KBGeM5Crv6lVk2l2mv+YSLOrHFXGcu4tvi+sqz76I35GaMZyjVhCubju5E+jGMecv7Ffx7mZ7we2oQ0l0lm1OWDyJu0uOdn45T\/BOhnJyqRj5rh7pJ4JYcOhFagQH9UpwjhGmV1MtMYp\/CRZ3S1Adl9V4nkXxd1ABlgYRG5ywek0IlX1u4Vz\/qMQRtIhPY5pyQa65VrTeDbvaSdLXj8zXC6IPRQwrIwIRb5ATNL7OrgR+wgX\/rsUXSBcwSSwm2u2uoK5AvDUxb3YcYBJ7YsH1RrHMr9ST0UBBk1FolBvEoTwAgBpt2XmjgBNppSvN7zhKROwqJUiIVmjsoGwi8uoyTA1SAGbs0u\/ZFQe3sK9quu4e29jjxCWR7xU1paM00yIqDPrOveMum8UanrDT2U8Wxv445htLpWa3UW3\/QYMVJIZUY0hE\/U3mpaS3aJChNeLphin+9jDhiVBJNAV8rSLh819Mui4P\/gElkcEVab1hdmhqj8aQdYPfEbtWSVbkKYI73yTNGrKr\/jxZAy7EF4EDt\/qnK4fzH2n3G1V5L0OBaUTYJv9dTvYHbzMYui6k2VSmZlHNs8SRc+SPhE+q\/ehlCTMv6B3A+\/ePIEjl4JaIkhIer0ACvELVZDkBGg8n2oAP771nKHJGBzDYbFAPUkkM41CmGrtF\/KLU1hS4OoS2k\/BStroUWzctB5noNbT7PI0EKdOGv\/mByaWKzlBN0TVduTgONZCXMBHtqnEBtAe5M3JUD4GgWMr0\/quKeggGUJtXMAB5GPhE406GegjOq7Xwgxr5a\/IE6iosMgMyi7VPdNOgmhRMoruvMHyGT7U5\/iy4HaDDvM2ZR3Pn\/t0kA4SENQqCdNm5XcgPana+ouukEEtHw2jfvTmec74H+S1Iqoc6r+LdGC2JMTuHlMrBQ1AbiNNrLQ8Gd07VV4C8Gf5lD3aGFpYQHUsnlMw1rsgl2+yiRCsGI9DbgTqZVxPdw5GgobTNt7lHeF7\/QPCls1\/ZDJNzf82zw+bXa6GTLwr38+0Tbgs831bkXMGF6doFUJIuGFh3ik1gcnqWztp4BLjjrZq8X+arXu2X8+6nBTUiNqboGSw3\/wg0veibaMAt64Yna1KKsE45DPED1j84+bmim\/F8XOIbS6y8NDB\/+tpj\/1vsl2w94G8l\/495GEXyLgsiBxinG+2a0BLBARJO2XPElStE2xjvjpDGJVrMEYaaXbW61LFqMSYluX9UA4Rm+Ko8ZE2\/RYib0heyklm+35T56\/CJ1YJeK4mltEcK+mZ3udzvkzcdvBq64EI21mUDeLEpWxG4DdQCgfxco13WkQu2PA4MAGOxV2iaG1fUNd+E3MkhqEuaEpmDu918YBijW6NbpLEMESsX0bnht8PFfqexJ2G\/kDQSd9hFm\/1sFCHpbOthcruF71X7gKkS04K2GpdLENFuzuzOuljB2vxkEnwGFUzcIR0BvCQbmf6gTJY7VRPXHWrsbidXJb7Rt\/t8li7+jPcOPCnDPfBeiQ5u28vyHeUOTeqfHxE1xXgZ4\/XNvYs8+UaqDAPqU3oOxLdNi1UKE4BFvjH9tek2Mqr3NqAU8MySncL4A4Bk0hnKDBNJ9+1cxHRk2klYgLiWRWovY7CIOG3afJukJFkvHols5EpEpZhaPMrrEw6RjnkRmjq7f7UA1Jr7abwN+q6lfEd7ZZxJt4RpmMW44eVEQY68EstQDQvL4rrETGg9P3JbS5mjJ\/Nyc8y\/1ZIYQCUvw7p+Q3FmNBcgKfV\/7jTx3AQop8AhZJBOHqov8GCJwqLboocoLmoeSWJEQUJKakXeZzO0spNmkbKKjLeg3PTqo5U757VLLD97i+FmKOIE7gxqeGwUEbokPhSBIQvwrg4TpAlNy71rbpII\/UKKO8TfGSf2\/HCQnExR58aEKrXUHhfVMPa0WWwHV1CJQ2bLqxgLzWxMGSW+N80WUbDuiWlmNpLj0DEuInj4xpihkkXAMYN9hqz213AH5G0Vx1wfVmkSle0sMtgs+B0naWCC8E0n0gT38gFqPJGPqC7wIfLjmcKeX4abZzafxFHvYrUtEGpWM3peibbWkTV6JLM8yl1B\/sBRMPPStLW93bBhoNoDY2OpnjCAKwVomrYnMpNEYHKpvXAJfmxrckIKzRDFiDI7tuK9lTaMzU4hiK88BLH3o2Tks7njrmKoBNNMhruF+Cow9g+6pEQmauW6fCP0T4uKu0J3rp5eE0EnzEvQ0Yw1SSi6NeiVu\/wZnOl5DhstFD7zXkSnJijbxhxfUUNYTrc5LzrpkKNJ6wEaPxjP+62ljcJ5AzPQrT+WogcmjfumPHQKEeOqFGicvd2VTz27tgcQBTLnyp\/fYiU75Z\/VYbKtRE1xYQ05l+jT2ZOgWZgpKBLUv12qbph8ponpMaxa8qL1tP9llJBxwWpN0td1DGneUggKQ1iXr\/+jV0IYUgdtvySTo2F0GOcPfwAAAU0zItNx40m6iO5YO+m+2UIzfugNagkDTwGWlbMYiDAFfsS3KEAggSsIBDpQ\/pDtvVOdPpbZisMc9SPUBZqNsIvuIwETJgVQHMxG1j\/lL\/NXnO1Kw8tbKuihU83RXEaJr5sMjVPmtCaeRb\/SvwHq4D+7yI00yspqiNZKzanAKtaGujrYtdpMDVyK+Fb1\/9ZLXYeFDFRaZ0c9BCTapVulmwzbGrlR4s9bn968\/KzvozV1r6Dv4uq8M\/9KGSuSQMtKEtxtqA1Qo87e+v2eXAIK8B1x+eN79oMniQ2fCa2QeeLt\/DBMJceuHZxFzky4vGMkHfxMeXp61thSyYdHSvwf7P0sN6tbkqS1NX5Fl7HvMR3hATPOVUP54BxhlUezzCZKaqSJYovY4QXbhH\/kj+O4\/IQWW0zRAjxzWRaD+cJkrfU1TRNjn69eCyp8wnyPATfCqQ2YdK4X1J2IuMaQZJwZGQro7erEpxBwjwVjwglhXuAcuZ6pVDyY1NxEj5DogCno1QRU9fu+qjC1tnaJJv508FI4j+hjBmAYDHQ9ayFVoSj+Up55YA3G3nGPXlSwbWRbxerNOlXpOz6lHhgzhdlPseoAv2rZWXIs5Vdf0GIXbDmW355uLPqrPxt0t2\/k0S0sKSlhHpm8rUsSAuhrXptaAPN6WiMPRI6Ee3wsHsWHl3\/Ch8XHy8LG2FvfZtYj\/EbImcKrGJ4hPEyzxGZNw3N9WAcW88udPE2zgyyUqGt0rreGik09gKxoxnRDo6Jhh\/BkQLc7ktZ+LomASJGA3StO+qItXCqSHVh7WJiyyl1m7FBmx1AQ7YtJ7rrYboh9mPAqUVj4abQ7Pc7uWqLIp2B+v30QDRx8P9QrhsKrcFngSJ5FPRRbJJE6M4ZUHrLYLoo9+1xYkmLPcNOQC3cF1Z8WDhjyrqRX4tzuVsd6M8hG39rfVDZADBbRoWK2fwElQfZRvuZOEMDEya1QotkN\/aDbZSHVVDfwsu46WywGI7CHa52cvtG0iqpPU0lb0ShINg3+2F6UvtaSeW9onG8Ov61iqvXBlMIqJB8UgwIi47RiDCNmikd1+MEQ2rfujiLkKzgTCTcPS\/wEkjMezlPinha8CsEG2EG2l4hlndIEj7iHPTXKBgQsJEI+yCegnbwzlbNRvFfQcKLGLT+B4jN7w6kOVig9ZNxfbR\/3+xTHgC3pYbJu8knkWhJKWrmMZicDTIAFD9\/+l10vZqMwti\/GcvbPHYEAAOcxg38vx+WzjOVcZPlD+GvIui8FCRBmLSALFc\/6QpurYj8V\/XghP+CL2ZnOMmpm+lXLxJ0JN5DEZTonQScRK\/ZoQ+0ggojBSBavCpeHyC9ZUn9Fqcsj3GvztozHlwQZM\/YfERFFUcT+AXBUA7fk5nWePj1DRZOhe56bzngkkWS28wqmNxA1c3pKh41YIMtOP4+1wZNd8dGg1rP0oHkFTkl0of+a\/K4fU7TO\/xJ3spAavetKPfqynOVDJqTypDgan\/uE9ghITZoLxINT1rHjAsSHfJt4KAER1DdKCdkM5LJyx0RcXGgWtOoFu7r8iYTBlRA\/L1PVjVrzGwBdxFrrf3DYdPD2anWpNJIlbO\/\/MRmP1u7XGL7wheKgqrP19QkK4qyZKzikH2B1VJUV+qMfPcNnsPmgO+AhehBAv7qAOSSYDEq6txpsIb9el0hW2WPPYXJF6Y\/BQEPiQ6Yrx+67\/+1gAl4bXpnAnRO4ywqdv600c12M974Lq9QYYm8SJ02Pxml7z\/L0fjJk+Jg44o3h1vKzJHpRZGkK4dHUg9g7gaFfPF7\/mSk8aCkcHQ8zO9JNmQHuVF2HIqiAaam8UMPhVsSeEmyNjg2PxjBGqFyKjriALiIQQxI2RPRZw4Skt23XRLUtGf\/fFNmAOoYxN2wtbx+V7Gsp6p7wgWx3oLzVL+p00GoO5R7Jx0AQAh2snSMG6CQuHYTHXUPBzrIvKM6yLLSjiA3jw6cqTN3x4bheRGtlIW1OSq2A5iVAJpEQ0ZYT8WbG9i4PyjW5Mie3yKpiMMbo7KBIneLXl1O9ny84PKt4psR1kDj82keyKFTzvesQc3PyvByQmiun87HiiCLUac2X6CSO4zyzJxV16qxpT952XGRfuoDh2QpgLMGvCfq3SGPouHV8cUsNKoQyr6RdbmA1sHeI4RiXQn58YYvm3+tcdAXChoHPj6VHuT7cSH4szIj7c9CHERetMIL1+L3mkbweVjyhGf7zRw5q91gdIRuUxuQOm4wS+dJQ2zmx9c7PHWnlGWT\/KAjni21UktIil0emksgpNQUjcXx3xtQg7Qt5LG\/z6oP3bGG+GETAAkY+3E\/EVDu+c91AHcNv6FrRbm6KcrO+g9fXdCLd11x1Z0PKDGpLRJddnBWpol4nmM1+dlEAJWWHHOY\/g2Kb2NSVXWe7XxJ\/OZhlE0MCJp7iAztaQt\/+t3LIDN8Ipx9rq35QyjSiW7DFgNb5HajThdRQY004sAGobSDwZ3tOchi86SHMyDOBgxTGBIbGVVj4PzGf4PzFbyVqfBqOODYh1vav7vRNSCIjUSw7qwXsagoN6LWuREP+hqPtkRRi1ez+RvE01qCzlfacoHpma0Elm+Fkjgxyrboh2R7quSWKJfhfw2mxiDwdHQ7nFaoVuvHs\/Jn6XIyBTmG0Xg8mwdTY4oRW\/dCs4zxMN\/XRuqn6Gyu\/dj+PIS8VdzGgACTNxfBcnJ\/xDOIV6oolwwaprrVUnMQUW7WLG4qm2p3BvzMsl4mrcUuw87ocnSh4uM7N3QRQffW5n2bhS6BGH0pYFDt2rD2iQfr5pOC7cJGmuXXzvh4Ywnw8WxRxAS9Qwsd9Ivj\/\/o0n7+lL+\/aZ6YMFeH6eCVe+Ri\/AFLdY4Fg0qn4UHo8xASFNmjVBoY5BYrw5+PJwHEqlKyP8HAQs0ULFVHDcbHhgkp38miJpI2aeXD8wJgR09rmkp9C3Qt5p4L\/2G\/gaGCIZf8GCfszrbNiXtOeOmZ6tClYYh\/AdhPJkicNmjkBWgk\/yCfU9ZTkki3Y\/\/dwT+AcSb+I\/8n3VEqmjY7MJ\/7wQYCIH0HItY\/\/BoqR+ytLOsIl0dEWcBNFI7Ye\/+xMopTY\/iAyb+k5GGreRlzWmKA0y9L8Jcz+xDkY4HugVHHrSn46bUPSVuOuc+jLORKUq39VaT6uU9oeSs5wad3A5hMsBkHqnzmOn04LrgxG9KPYLkKWhsRnGkyVy0UbdWtlVeCetbdesiASfIXocE7MIjt0\/vhK87bUuNPar6HSoCDZzyc184LKLbN4lZnlk7ATrXwjTaUTAHQpuORgTzCVmwgGMx9Z5XVd+2QDhfmytWXvjzxzwfv3BDhyI0hG+QXb9fsLL2+GfflbGKXZevlCooxoUCXj8NXZeFViNVPk\/ICQ4ocCcLpP1bmNKa9LgqsiNTBatfD2cd\/gP\/YAC0iVen0\/EDVl9ZWO\/ChRi+bC\/MVMIuNzFc7iyGHOoXg+2Zu9voauryopRdsmmykDSj9e4ZkkQgmH87PakKsYjMbVZYKuScIZPPExb5aDy1AWj1jE\/TgJ2I2S0PZeK6Ov\/Ql8wTTdk5LJYF6mx+WTtLyuq\/tBnsubq69akozjOywmDCFJEQxAC2iu4FEuc76YdMP+vJIvcFKo\/15iRLkJ6xUZ+w6Nf4IIeO67MjMpyhChA+ghB5DKH\/0gcngtmqX21ePEpsSp164rB0d1909HqbBblectH2Mu9wdueaZz26i2bAX7XsJOlDzZVNcWc2w5X+InqQdWnRB1HdWcME0EhhYAybdO43FNrB10dIHumUds\/AgaPdgIjiieow5iu\/7cR9c15\/N\/Bks0D\/523JpuskV54J76vRxHsSqcg1q3aldDogEWYz+x+vCvlWOqGsNzF3H+2QX\/hlkmAA5WGI\/YvA76KBm6vsO4kb2dv3tRc++7oaPZJgG76jL+pEo6tzUsIUv0UfNi19Qbjv\/rFmN8HAlA7FT\/8r2zI\/9chDo0Eo7ftqTgkCIHJ4sVnPsALFQm2DjKdIF8nj7E1jQedskmmqBfqAl+LTzBjStu5hp1c9gQFLIkRjLVCiUhkEAbJB3Jqse76RBjb0HshxzKoMjBjDkbzU7zm8zXYBQgcFR2XPDVqlMXyPZgbRRxjA2FKuDj6En4SFKsxdH0tdmCXCz6bRW6RQCZPthplp5roLp1vNAWHxelH3y51Pmwzy2LUc4Aw9vHYUtPx5lBWzbvPXDFhl+OgIFtpfzdI6wM9RQTLxd6lweCM5C3gIeAPj67+n\/hJmTv8x0XFdKrdo7Dm\/yt6mEJs+RMq9qfHQn+Bw9JyihW\/Jp2yq4XxwwOTJs6tlY3fGXdRtX1fJRzCeAcp9vAjOUvPEPM517+ls1vkQKLSnHdnDtaGRxcjqLFRTfJwSgYA7UpAtlpjlniNBJO+\/1o6ScaZ+VPK12lvXyeglv3SGnGVQdUU2I8m2bKmKmYeLSViHRIFcJ0VLh00JzHoEAn5YG844yzLEYF5FHLW2\/To0L1rsecBF2Iqzd0INShNBVZ2l0RBpwvkcm\/thZHQLgpZ9BxoKPG7gafilPGm\/GQI8rO89gxk8WJCkQj\/UFTBVjOSKVnBoLiLdyLZ734trf4FjnLYn7XB2IalhkORUX4Y0D79K\/y9ntBvy5eclgq+C8KpwUFYbSU2CKpyaF77RomcEfbD47H\/DuhPZd4vNjVL+UtA5Hhq0JUw0MQgL4XERBEBoKaR7Q4+WzAKfs9XluO2qc3v07T9zk4FT","iv":"2c10ae091d5411792a6419a1fbe0a5fa","s":"5d346ccac2901f9d"}
Share your thoughts. Click here