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Retail

Customer service should go beyond consumption: Iguatemi CEO

April 19, 2018

Iguatemi incorporates experiential elements into its properties. Image credit: Iguatemi

 

By Sarah Jones

LISBON, Portugal – Remaining relevant in today’s retail environment revolves around creating convenience and experiences for consumers, according to the CEO of Brazilian shopping center chain Iguatemi.

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  1. Off the Cuff: A Q&A with Steinway & Sons' Ben Steiner
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  5. Home office boom fading in favor of living room, kitchen refurbs: 1stDibs
  6. Louis Vuitton opens applications for biennial Watch Prize
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