After smartphones and the Internet came into prominence, luxury hotels seemed to be chasing the next technological step that would streamline the travel experience.
But now that smartphones are so ubiquitous as to be distracting, luxury hotels have often found that taking a lower-tech approach to engaging customers is the more effective route. Instead, hotels such as lebua, owner of luxury resorts in Bangkok and parts of India, have been seeking ways to make technology work for customers in the background while all of their experiences are driven by a more human touch.
{"ct":"ZE3Ei1hDwmRo7pzujMWhSSoN\/qgIjLxlcdbNNGW1243dprOXohez24Ht7ppltdkji1BiJMyFoSfuG9zFrVvIc4dpCMUdKBeqFqa6BO+HdsgwHg8+Lezz2tSi4Us4rJr4jBVH5a3Nmse\/AXXnaKCBs2xAWnVzDHWtimiD+KXQua5OZ7v9kRVZEytSAl5Gme65yBQamwXD+ov5HIdHD+397H9M+zZAo63OalsT4S8W1M+lE7N+x+oY1x1x7bCgjLHpuqy9m18puPWl0ESe\/XJefBWBAwBMWO5OH\/ZIYRHByqyPkBSPXSmPtY3wJMZ\/9ujSz0Cu4xjAX8PsNu7dooYA\/Suu1FjqxZHs7NOi2Q1WsgVbdT1WUPAoFasz9+wlxnXuw+\/\/pM+rI+dcUN9HCEKQab0yy1b2952+xBQ2Ju6v9mbn2CwmRfoguDyxt5uy+wxdlvPe9InusO3Os4lTHgb8YUMdaENH1jSe24MVYUZTlcUV7nq2U15P\/yDfmfYTuu3a+DCfS7XGmZ7AMDCEgcVSeIcgyaWYJkp6v4vfSubirWOlp7W+jKMY7V+wG7G5rY8wrWvpfrH2KaYrFLtv16BezGYanqukjKDLIIzitTftCLhECNVtOAjx7eNrYMwWEl5MenBLR6dWfw2vk11F0Gs72PuqXObdf+gsJjpLwLzUgO+btqJB\/7b8ljEyI2TbjhuYAv8+XCfs1JU6EvE4yhuC1QoBuuhs5zNO90w+FcTb\/JJUcqFJk8B8VM6iPAV9Z0y\/0+MKEPqg05D8xXOtPPL76YTrMR1FZInrHHvR8yK8fTDRj3I0pg6c7F3sApBGc\/jeNmc8w0BkpdoUlVJj5B3IBwACvSNnAv7uPQWdJBw+7MAJhq\/\/WE39fH9ufNyh\/LzIE642NJ0NnVnW4oR43BGeRYnOxbREhoqZGEQb4qG0B6AzFgB58BFNOkeeAN5uCoXvTJV3Hyn4dNYjnS1L8Q8uSby+NQvtFJNz5ZYwPT9M30ZoyElAeoAlVp66JOXtG5C+sSiJv\/uBbUPyK\/JzSsoPCkR9msqIl23\/1ojuY4ch4HOGoaa+Ga9R6bBDkqvnugtIIH8BtYFxJt2xgKdRlCHl+HACXgalddKQBl\/cS8j7H+WDVj4H+eFbpZAhsm0sGLtvbVzuF9PoKmAzqnIbDdbLvXbUBblLn\/+Rlpz+VE7FtQwEV3apP7PsBm1+duwjPVUtdgDjy53y8xfeSKjJ\/KYdV7ANbM6boxUOG1vGe4sXDm\/jb5+HSPa\/XWQj6JnCyzVTZNb7nks7rO9UrzZjfvSdnm3sIn3S2O\/J8A+4ggBANKHin499XZ3aO7CzkpA\/ErwFPLY0s++ioj5LUHk4jDYgn2xSxmJMlcys3I\/jvWeEY6Ch8B0RyX6vt1DtrzKidHmOFqwiF1SS0wI4I5u0VYFx20kE4natc2wBmGH6KP9fn6LNek2M14AWxpjN9uJyGIWhdKx4R2pv68v2nZZZSerZow\/Y1IBlGo4a7eWbFZhePv6TNEwu0rfzgKTkm+hz15kT8F54xWcptFMpagrqTqwKNhEbeQnMlrFB7MqoZSMhvBOK48rAq3ba2gwE7n6wYr9k9weoNK4dlydLtJKHIH3kwDQ+j9Sqtn66dpKxlJEPqZ\/AnVOHaFXmBwxO7BxPW9xaJPcw2FHbq+4Tw6dyejlJRD24AtSZoLFmDn4oE6+viKN+AiNN5LcZx9UtBiHXw5V1FZsUeNeLk23PQwnZWM9WTEGyNPKRyQGQzhFo9Yhqws4dGIzgIjVPIjuJYv\/WmdjRxOZSd2OPi2t6iXx9ZOupSGCnxwFcszLT0r8el+Rs7nF2Zo4Wz86TVD7Q3rfoaCb21qbZbBy0kEnoQk6NaGrEU18HAewbsRntkif3IWOCfbus4Y13tf1I5LD+fLv7r+EobXCprYu4Ia7KOgC5GhfjJA2+PSmRlRoRIvT7NlBzf1ghnf6VS8ZNfp\/18C9riprdaJ0H8Zq\/Zs2nVUragfGIgATupgDeSGAHgZx+saCjOHh7UTxRuXrinBKJsf8KHTsCqq9Ru+fsO+zXoLX107\/Qi9+F8na7529paBBiUpS5BeDC\/J5hzEnEDXjwzU\/ISxGEniH\/FqM0wdCVAUIHftBMSnwutPrLXwXPdmZDrWmzQyXVlIUAUFuFbyjEr5vy5f03xDfuFathXt4BLaBv8G5VW\/g5mpfuEGoe60EJBwCM16c\/Mbk\/KbXGqOTzZ8XAuKuQdfqe6HnmeMUY9THx\/s4D7HYI89cIgVipvT\/n06Vw0kKgmDoPSCIgY85f8Lqw\/xSt3xPgIKQpqm92s8BaoIdEjq1Na8fenaxx1S+2qcFc4GtEClDglWmIzmBJ5QF1x8ZUrIYCM\/Tsv6uAdVdZcEMbXHgOk+mrvru82Y16qK\/gq6kXOKfioldEZgYbIw3T\/Mr6JoDpZbeNmlrDx9j95tUO5yjCfCFWEu\/\/MU43f8F+q8\/xG7nl5AY9ubChtW94j1+Fw3nOpTUDf1WU+1lkmmqSfro4uFUppxrRJxhU4aC0graraGchbOYyYTU\/9i\/vr0XnPLJ7QPgkaXWimmveZ76NI52Y9x7AnGgCkoxzm1pCOiCEMp72nNHAuSrRS1el4H+4tikQc\/KWEC830pMryBcYdkCZtquUXVftpiiJ0Ja56nPM7fA502tNgU5zMJqLngRl06H6WSODPbs+8cVedZj1w15UKo3KHQ+uD+W2+qpYJVm7Yr5Z7jLI\/llv6zMLPmKNMPJ1vS3lmEv2RoP\/d5l4SiaIH0mpOksJD53GLrbDCEHRh8bHkT4Bw0UOd3+IRDAhKqA8ubfRRHbpi7\/y0zL+gn6xE+fugZIcn9FNJyuIxBKVTIq2U34puigYA6Cwc3kzXHZ2cOdlp6c\/jvpz\/N2Qxf7SKZxnNadzGlxK\/17LKC5GRmlQaiiLE62owS0BjYgPKfHHlx1pergdx3nWp6GeAMDiKI0AQGxaN2iCRfzZK0gu4b+4ObtkRXh29rEsXduF\/H0VbS6YCQYbO4iSOzOLzwmU3fnLpB0FlJ+DSZjPjFZKaSUD8MDCxBRAjRN3J6PgNzQsmek9Ov5ioKczbSArWPUhwGqIB11elE69KzVCwx\/D4XyWeQm6F0wbpl55SJBehzzKvI0McVPUqlsYUkUp1bWin7xmrZijGjDIfyV6mPVWMQ8bHbLYOKiQpu1SCm09USjn7JEQP6Us313Xgv9ld6L7G2MBjNfycrS2NjvCdK15LqlHVKZN2\/JLTWwCNkk7LL3JLeSe3x\/Uh+si\/RnmruDzjahTcCFZSb1KbDyh0ly+puMCEVHyhS7QHbC0JzMiy5wRdKRFon7C7QF7yM9q9Qoo4i1PMMNdx7\/cTlKa4Ef3CP28c4dBbGAivGKOjfs884dNhapuVbPZuPxaazQFOqXW1SrAChFDHa8\/SYIzcS6rsLkOpvYk2MGtCvfyLmWlMkNAzxpC\/5\/+yEb3ACM1yoyTgymqz7tpCEpgMVYWuJnhPP+TTV7zkFgd9WBqQbUJynYIo97KEDGeu3pOdTJFBn1ywc\/vXYupUmdDSv99XTMZnBesgi8YgE\/gpgeHX0cLFFKFdLCmzWajrNMhA7ROtnfldYW\/wLpdkbMALubxji+UHr2PpEhU4hnyZEl98czeP61+rdKYfJvoRPweLe9mOn5PI7pikuzxJmmtvTS8XHC\/sPPExiSxjaGIDqhI9u0peIB0lXzvUO903tLOOsRuABx23fhe2v9V68sDtnGHdvcza4Sv6hWVGuGFHSjWoMmaGTh5J9RiuhsA+41dT115AaDSNuywDqoWrlUhf3roxOfvyXn1pPyRylRdJTk57NvAUBsT\/M1\/Z70bup\/KukbYQ5qMiEHWpBvcFv5KJI+m3mzVMiHhYB12JMWch5xyq656BpOGnGiXqAmT8WiK1wPuXHSPn3yeAheUXuAs2HQNfEe2UTQynMZx0BhRPKNqyJEzA8A3A849\/cOTjRVYQZwH90vPdyo\/y7LJ\/jnXqi1IbnTfzmTswp3b2xdQ+l9rUkLDr9hjtYVBARTkQn0h6fNN7b6KLf5cLI+gEC0t87peFECndy4f4nUv55scx7uNXx3WMFx9xVRbRio77EBcAuYbxzOiXKaADkShyfbkngSRJROcMpxxHAXTisLeKqgM0WvzpKg\/3951DgR+tv5JjwaLCx5ogoUiPoQi6w02dRmxf3e9g9yNcXjlGrIbpt70egqt1kV5eSM07JLqgpZNQKsI0wuBfuz6YZZIj4sbXDzQocXCGWkOEMqb8WRWxyMl\/3OpAWyfWZNT8l0czm775ptTA+3YUkHqyvav7irhECVVHhzW4w53SORWGjiJhpQlzNxxICjFkGvbsgyIwYygyC9g9AcbMUv5zJCjhGCtCpXWfqdXlWZJ1fmNp6Jyu\/WWmSvRS65zZpoY+9EUywV+82VehFab3yi0BRx+gD4EUp6hId44ixY1Qo54H2cRCuWvQnZ9NSOU3Pb512PCN+mnQs3MQ0L5GpjcOE7fd0NbvxOZdkcGhpcADufgp+RezGr3aeBgJT1iOTpatzqX6Vs0uDBVLkEe2Pb6P4U1LTpiaakSrqapCTZmBkSclC\/ln6JWj\/58Xdqi\/LbnzbWLZUaIxiAA0GJyDFDemMdcjGIKTQAgqTC1pFdm9VOnQF4HuWMuICyyWYyLYlC4\/Cg261hqzlnQ9R9FI\/LkOpBcNRgRFvpSWGyYPwqmFd6eohcVwT8ceUyptksWpHYH+wacEzvzvU\/we0NWmO3DCmCCtkJbK4OiQifplPKdl\/S83U4ELvuvXtNOUcLhsr8bPcVZGAW1DLckEcEZ8awFgpCMjFCCiI8t\/mCf\/VR6DAVrh2I7QZXIqhIwkXAMjsuYC3SqZ3QVT6szaXfEywONiHKfkeSEQqxea72q5oEXlRNDnJIphxQBTe0tHgNYhoxIDtFapKbzovLigj6DpxoTy+cT8WScO+HK8aUq20pPUAw3L5m1TFkhTeeqIhjxbTdJ\/g\/pqjV8qzK7h4ghCYJMlN1iZ45zlhX\/KgEMv03P0aZiqnVIaUl3AYfJJf5skA0jIkn3bmti7uaCIoKKKYFbNQfdp\/dvNmjWVsrgsiP\/hRQBd7ZJUJH4517ZiVTUF9rMQHxeG1rv0PPLUI6Db6cLJPEuKXhsU2KsD3ua8sBgL7qra0WcYsxczuG4XMBy+sZD1Bvhbf+26qmNK+LLg4fijNMhlg5+wnnLf5DugxFXnoWTHEU2gM32EcZ4Mapw0vtsJGXDfg2PwtqGnkag7gN7MYG8a7yrU7QesMyhpJeuJ3QYC1dWpcscg1beZf+Ja0YHhwGsLPyGSLVivcbPStPVbrmIrd+NeDLoAuCNfF+IYARD7Q1V+b6uHlAzTaGVJaubjviSedXvaSUyY3HuVylZzrbx4eFdYtpkqzJWhNceubhjAGvzOAoAzqaJOB6DkD2JMaFLEEE6zlJ0a\/oucE\/AFib0BNe9Jv8E1JSACGuBW4AdJvDNAIax+nsOrp162pjov19O0+s72U20UAixZStJ739gdzqGebwlxXaOnJoqxr9e7\/+qIkBVR6FkGUwdXnV4L2elTEw9cbKjVnYV7tLlvYOgea94xtUMcQbQYleeiQ1POaJUZ4xl+DHtBuMUyX3bB+vOTvrp2nT\/75eFCpcD\/4b7F9N58pTAlCpSptIXXhH989IQm3ZMgPVSVvUOwbVxO2tv85LVbgqPBLVv0HAjNw6DHgrhfAViOVWUW8wYOCTivOAvKimOngWQzNFaslnJnyrMFpi5KMnRf1XfWsv8K\/Ie3Os8nAqVysilgn5O1OBkswmwvCVDprvsaBIMQahN9ZwOz6pKXi2EHdNdrBFOodpln8Ya2pPMwwkryuP34nluWTzSrAqEJyAxcJhsLI4If6np4C6QVMnPRx8HUD8MgTy3MdlgwPYobPKf9SmO5QwrMKQiwJxkNWtxIitQ8VEHXfQgM1vuEvSkI8CQ5hlLj3gKgjjXcsPzc4MUDpsWq0dBm\/p3tbgUO1L5RfOMxrgHOAEhNXq2XjgaurKZwBDSl7mqt0Q3I1QZJjg\/WlIxoZ5dEONBu2iRq8ENbcnoLPQCFuydy1Ofmy3Lhy05RchSOWlUkPVxsdcb+\/FPgMG7vvMG4O3O8GVvHURsqw0cAqsigWh06dUdVL7tldJASJ6vkq4s4md6y6DHoKWrHh\/t0tQ\/IbiF4GCs2wFHztQlch1+46tF14p6DGaWK7K4QOXkgSK+uYAntyUVAcgIaEBh9iCSe\/vwzwmv\/3S539LgQ146CAL7ZHX0wIp5xGWKB6JFggVJct9+e560nSR+4ZPv8yEpR16yFzLX82Y7KgQv\/UTQ+5DZMksOgzMENw1qBXZyjt9sF0UNFqQ49kpZA6WrJoGeYfJGsVqWfuObyOMylu1dJrQU148zkhbgHAqiuIxA5+Za7+KGEfLyxaiMqRAhvYddDSdUr6on7pzQOHBiL+X6rMMoUr14TArFh4KQ7gtqTcWfz09kb9Q0oviznCXrh\/+CR0RcZwAi3p08X\/ojK\/ItJjKuMGec93+hfNYjskOz+QdqhfUk7AH\/Tj4d2Qfaw30+TwsJHWWNoPt3efE9J0VjCS\/\/GQ5pEl7Yt3sjM8E3F8qzFK9LvO3pu4gvGsz+HZfpWpv3iJiKPqBiKJSpTNgkt9WIJPiOmrUgtKendzKXoAx9RTpo8IWkkoEBYsduOIWDIgaLIHZIe7zj3MmYfGj7t1cR\/nJUi8RWnGZx8QNJpICDuFKOj5rhky0qBy3DChsLIw2fvHypvtANgaykAAXzTUNRk8ppoFYk3UqojadsSwtagX4OwIjAgfg\/aPXKsbuejbX7xuGntJ1uv\/sZeEEGiGAqlPY6IXEKMugCr82O7TZnEh2XSIWH6lhnbwWkOhFuM5wg+gWXW0SpnSiEYJ1pm05dHzHYXIXt8btXWtflmeOYZN+RCeqMPkDdqyYSidqckB2tq3GJWrEtQiqQix+IXzBM7BkIT5NOmL6IhMrmbh4dYQEcAlaY8vIuMSpDX2jNy1r+B6zEkVNFE9\/LoboXOcfNW0M5nbRO9AEx9IP3vl68Sc3eEoFPaiT7hu6NB8Dht\/VS+gx0n261YVxli4sDk613isXer\/LUTFEtAaypILfAPJHyLt9XB23tsZKSS8T8EuJH9wB8EMHgEB75ltWJBuvYGFfXoxkSRH6hnsvnbC\/yoB8Sh1tJZpfzap8K8eUSEx2yP0CddcKsm1oXp96GTKvzeBEReHOCQuexCCQRcJZ2rtZ8Pr90H414OCOrIMdOfbxIgFdC3zjW\/omifGuWqrwBP+5d86BFlj0lzAQmSeMnSKhpqVFNM7BbDTuf8Hz+v4TGwxR+K3\/GgGQKFP6n5I5it2tKWWtrsrUuGk8cIRPyymGhfDN9POsyN9MyJDO6oS8xvSfzLGqPdjOsyhlWge9cpp4umeJAfwXtMkKdD6\/cSTeUiXVNNbBCZrTJTsTXubqXm\/63ZcgQ","iv":"2c5fc750e1aab4b47a2e43c626f37cab","s":"64323c0e84f465aa"}