Flash-sale site Gilt Groupe is tweaking its customer service policies to better reach the needs of buyers by offering incentives such as reduced shipping fees and more efficient return policies.
The company noted via email yesterday that the main reason for this change was because the customers asked for it. The move may also be a recation to pressure brought on by other retailers offering shipping for online purchases.
{"ct":"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","iv":"dcf11d194d05ccad27109f0beeed1672","s":"25c3b24a9357015c"}